Leitner, C., Ganz, W., Satterfield, D., & Bassano, C. (2021). Advances in the Human Side of Service Engineering: Proceedings of the AHFE 2021 Virtual Conference on The Human Side of Service Engineering, July 25-29, 2021, USA (1st ed. 2021.). Springer International Publishing. https://doi.org/10.1007/978-3-030-80840-2
Chicago-Zitierstil (17. Ausg.)Leitner, Christine, Walter Ganz, Debra Satterfield, und Clara Bassano. Advances in the Human Side of Service Engineering: Proceedings of the AHFE 2021 Virtual Conference on The Human Side of Service Engineering, July 25-29, 2021, USA. 1st ed. 2021. Cham: Springer International Publishing, 2021. https://doi.org/10.1007/978-3-030-80840-2.
MLA-Zitierstil (9. Ausg.)Leitner, Christine, et al. Advances in the Human Side of Service Engineering: Proceedings of the AHFE 2021 Virtual Conference on The Human Side of Service Engineering, July 25-29, 2021, USA. 1st ed. 2021. Springer International Publishing, 2021. https://doi.org/10.1007/978-3-030-80840-2.