APA-Zitierstil (7. Ausg.)

Galitsky, B. (2020). Artificial Intelligence for Customer Relationship Management: Keeping Customers Informed (1st ed. 2020.). Springer International Publishing. https://doi.org/10.1007/978-3-030-52167-7

Chicago-Zitierstil (17. Ausg.)

Galitsky, Boris. Artificial Intelligence for Customer Relationship Management: Keeping Customers Informed. 1st ed. 2020. Cham: Springer International Publishing, 2020. https://doi.org/10.1007/978-3-030-52167-7.

MLA-Zitierstil (9. Ausg.)

Galitsky, Boris. Artificial Intelligence for Customer Relationship Management: Keeping Customers Informed. 1st ed. 2020. Springer International Publishing, 2020. https://doi.org/10.1007/978-3-030-52167-7.