Four Seasons: the story of a business philosophy
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
New York, NY
Portfolio
2012
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| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | xvi, 302 Seiten Illustrationen 24 cm |
| ISBN: | 9781591845645 9781591842446 |
Internformat
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Datensatz im Suchindex
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|---|---|
| adam_text | Contents foreword by Rosalie Wise Sharp INTRODUCTION xi XV PART I THE IMMIGRANT’S SON chapter 1: Lil and Max 3 chapter 2: Max Sharp Son 15 chapter 3: Rosalie 21 chapter 4: A New Kind of Project 29 PART II STARTING AT THE TOP CHAPTER 5: Murray, Eddie, and Issy 43 CHAPTER 6: London 53 chapter 65 7: ITT Sheraton PART III COMMUNITY AND CULTURE chapter 8: Chris Sharp and Terry Fox 75 chapter 9: A New Business Model 83 chapter 10: Building Our Culture chapter 11: Selling Our Culture 98 chapter 12: The Golden Rule 103 CHAPTER 13: A Competitive Edge 91 109
viii · C ONTKNTS PART IV A FRESH APPROACH CHAPTER 14: Washington П7 chapter 15: The Pierre 125 chapter 16: Bumps in the Road 130 chapter 17: Partners 135 chapter 18: Amenities 141 chapter 19: The Early Leaders 147 chapter 20: Family Developments 157 v part WORLDWIDE EXCELLENCE chapter 21: Hawaii 167 chapter 22:Japan 170 chapter 23: The Caribbean 177 chapter 24: Europe 187 chapter 25: More Bumps in the Road 193 chapter 26: Regent 197 chapter 27: Prince Al waleed 209 chapter 28: A Few Bad Apples 217 part VI IN A LEAGUE OF OUR OWN chapter 29: A Great Place to Work 227 chapter 30: Meeting Expectations 231 chapter 31: The Front Lines 235
Contents · ix chapter 32: Marketing Our Brand 239 chapter 33: Continuing Growth 245 PART VII STAYING AHEAD chapter 34: Creative Crisis Management 253 chapter 35: Our True Competitive Advantage 258 chapter 36: The Best of the Best 265 chapter 37: The New Leaders 268 chapter 38: Three Partners, Four Seasons 275 afterword by Alan Phillips 281 acknowledgments 283 OUR GOALS, OUR BELIEFS, OUR PRINCIPLES 284 SENIOR STAFF TENURE BY POSITION 285 INDEX 293
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| adam_txt |
Contents foreword by Rosalie Wise Sharp INTRODUCTION xi XV PART I THE IMMIGRANT’S SON chapter 1: Lil and Max 3 chapter 2: Max Sharp Son 15 chapter 3: Rosalie 21 chapter 4: A New Kind of Project 29 PART II STARTING AT THE TOP CHAPTER 5: Murray, Eddie, and Issy 43 CHAPTER 6: London 53 chapter 65 7: ITT Sheraton PART III COMMUNITY AND CULTURE chapter 8: Chris Sharp and Terry Fox 75 chapter 9: A New Business Model 83 chapter 10: Building Our Culture chapter 11: Selling Our Culture 98 chapter 12: The Golden Rule 103 CHAPTER 13: A Competitive Edge 91 109
viii · C ONTKNTS PART IV A FRESH APPROACH CHAPTER 14: Washington П7 chapter 15: The Pierre 125 chapter 16: Bumps in the Road 130 chapter 17: Partners 135 chapter 18: Amenities 141 chapter 19: The Early Leaders 147 chapter 20: Family Developments 157 v part WORLDWIDE EXCELLENCE chapter 21: Hawaii 167 chapter 22:Japan 170 chapter 23: The Caribbean 177 chapter 24: Europe 187 chapter 25: More Bumps in the Road 193 chapter 26: Regent 197 chapter 27: Prince Al waleed 209 chapter 28: A Few Bad Apples 217 part VI IN A LEAGUE OF OUR OWN chapter 29: A Great Place to Work 227 chapter 30: Meeting Expectations 231 chapter 31: The Front Lines 235
Contents · ix chapter 32: Marketing Our Brand 239 chapter 33: Continuing Growth 245 PART VII STAYING AHEAD chapter 34: Creative Crisis Management 253 chapter 35: Our True Competitive Advantage 258 chapter 36: The Best of the Best 265 chapter 37: The New Leaders 268 chapter 38: Three Partners, Four Seasons 275 afterword by Alan Phillips 281 acknowledgments 283 OUR GOALS, OUR BELIEFS, OUR PRINCIPLES 284 SENIOR STAFF TENURE BY POSITION 285 INDEX 293 |
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