APA (7th ed.) Citation

Adeola, O., Hinson, R., Lituchy, T. R., & Okoe, A. F. (2020). Customer service management in Africa: A strategic and operational perspective. Routledge.

Chicago Style (17th ed.) Citation

Adeola, Ogechi, Robert Hinson, Terri R. Lituchy, and Abednego Feehi Okoe. Customer Service Management in Africa: A Strategic and Operational Perspective. New York, NY ; Abingdon, Oxon: Routledge, 2020.

MLA (9th ed.) Citation

Adeola, Ogechi, et al. Customer Service Management in Africa: A Strategic and Operational Perspective. Routledge, 2020.