Lean higher education: increasing the value and performance of university processes

This book provides a conceptual framework for redesigning any university process, such as admitting students, paying a bill, hiring faculty, or processing a donor gift, in a way that delights the beneficiary of that process, respects the employees who support the process, and reduce the cost of the...

Ausführliche Beschreibung

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Bibliographische Detailangaben
1. Verfasser: Balzer, William K. (VerfasserIn)
Format: Elektronisch E-Book
Sprache:English
Veröffentlicht: New York, NY Routledge [2020]
Ausgabe:Second edition
Schlagworte:
Online-Zugang:URL des Erstveroeffentlichers
Zusammenfassung:This book provides a conceptual framework for redesigning any university process, such as admitting students, paying a bill, hiring faculty, or processing a donor gift, in a way that delights the beneficiary of that process, respects the employees who support the process, and reduce the cost of the process"--
Beschreibung:"A Productivity Press Book" -- taken from front cover
Description based on online resource; title from digital title page (viewed on April 24, 2020)
Beschreibung:1 online resource (xxvii, 405 pages)
ISBN:9781351216944
1351216945
9781351216920
1351216929
9781351216937
1351216937
9781351216913
1351216910