World Congress on Services Online, Ferreira, J. E., Palanisamy, B., Ye, K., Kantamneni, S., & Zhang, L. (2020). Services - SERVICES 2020: 16th World Congress : held as part of the Services Conference Federation, SCF 2020, Honolulu, HI, USA, September 18-20, 2020 : proceedings. Springer. https://doi.org/10.1007/978-3-030-59595-1
Chicago-Zitierstil (17. Ausg.)World Congress on Services Online, Joao Eduardo Ferreira, Balaji Palanisamy, Kejiang Ye, Siva Kantamneni, und Liang-Jie Zhang. Services - SERVICES 2020: 16th World Congress : Held as Part of the Services Conference Federation, SCF 2020, Honolulu, HI, USA, September 18-20, 2020 : Proceedings. Cham, Switzerland: Springer, 2020. https://doi.org/10.1007/978-3-030-59595-1.
MLA-Zitierstil (9. Ausg.)World Congress on Services Online, et al. Services - SERVICES 2020: 16th World Congress : Held as Part of the Services Conference Federation, SCF 2020, Honolulu, HI, USA, September 18-20, 2020 : Proceedings. Springer, 2020. https://doi.org/10.1007/978-3-030-59595-1.