Fitch, B. D. (2016). Law enforcement interpersonal communication and conflict management: The IMPACT model. SAGE Publications, Inc.
Chicago Style (17th ed.) CitationFitch, Brian D. Law Enforcement Interpersonal Communication and Conflict Management: The IMPACT Model. Los Angeles, CA: SAGE Publications, Inc, 2016.
MLA (9th ed.) CitationFitch, Brian D. Law Enforcement Interpersonal Communication and Conflict Management: The IMPACT Model. SAGE Publications, Inc, 2016.
Warning: These citations may not always be 100% accurate.