Evans, J. R., & Lindsay, W. M. (2020). Managing for quality and performance excellence (Eleventh edition.). Cengage.
Chicago Style (17th ed.) CitationEvans, James R., and William M. Lindsay. Managing for Quality and Performance Excellence. Eleventh edition. Boston: Cengage, 2020.
MLA (9th ed.) CitationEvans, James R., and William M. Lindsay. Managing for Quality and Performance Excellence. Eleventh edition. Cengage, 2020.
Warning: These citations may not always be 100% accurate.