APA (7th ed.) Citation

Oakland, J. S., Oakland, R. J., & Turner, M. A. (2021). Total quality management and operational excellence: Text with cases (Fifth edition.). Routledge, Taylor & Francis Group.

Chicago Style (17th ed.) Citation

Oakland, John S., Robert J. Oakland, and Michael A. Turner. Total Quality Management and Operational Excellence: Text with Cases. Fifth edition. London ; New York, NY: Routledge, Taylor & Francis Group, 2021.

MLA (9th ed.) Citation

Oakland, John S., et al. Total Quality Management and Operational Excellence: Text with Cases. Fifth edition. Routledge, Taylor & Francis Group, 2021.