New Strategies for Financial Services Firms: The Life-Cycle-Solution Approach
The German financial services market is in deep crisis. Deregulation and the new means of communication have fostered competition and made the market a transparent level playing field. Moreover, customers increasingly demand individualized solutions to their financial problems. Many financial servic...
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
Heidelberg
Physica-Verlag HD
2003
|
| Ausgabe: | 1st ed. 2003 |
| Schriftenreihe: | Information Age Economy
|
| Schlagworte: | |
| Online-Zugang: | BTU01 URL des Erstveröffentlichers |
| Zusammenfassung: | The German financial services market is in deep crisis. Deregulation and the new means of communication have fostered competition and made the market a transparent level playing field. Moreover, customers increasingly demand individualized solutions to their financial problems. Many financial services providers reacted by merging to realize scale effects and adapted "me-too-strategies" that will not provide for a competitive advantage. In this book, the life-cycle-solution approach is presented. This anti-cyclical strategy puts the customer and his life-cycle in the center of interest, in order to service him according to his latent needs - wherever it is economically sound to do so. However, this book does not stop at the strategic level, but presents two concepts that help to better utilize customer relationships. Using IT as an enabler, the quality of financial advice can be improved and at the same time cost can be lowered due to streamlined consultation processes |
| Beschreibung: | 1 Online-Ressource (XIV, 206 p. 20 illus) |
| ISBN: | 9783642574122 |
| DOI: | 10.1007/978-3-642-57412-2 |
Internformat
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| author | Kundisch, Dennis |
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| dewey-full | 332 |
| dewey-hundreds | 300 - Social sciences |
| dewey-ones | 332 - Financial economics |
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| discipline | Wirtschaftswissenschaften |
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| doi_str_mv | 10.1007/978-3-642-57412-2 |
| edition | 1st ed. 2003 |
| format | Electronic eBook |
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| spelling | Kundisch, Dennis Verfasser aut New Strategies for Financial Services Firms The Life-Cycle-Solution Approach by Dennis Kundisch 1st ed. 2003 Heidelberg Physica-Verlag HD 2003 1 Online-Ressource (XIV, 206 p. 20 illus) txt rdacontent c rdamedia cr rdacarrier Information Age Economy The German financial services market is in deep crisis. Deregulation and the new means of communication have fostered competition and made the market a transparent level playing field. Moreover, customers increasingly demand individualized solutions to their financial problems. Many financial services providers reacted by merging to realize scale effects and adapted "me-too-strategies" that will not provide for a competitive advantage. In this book, the life-cycle-solution approach is presented. This anti-cyclical strategy puts the customer and his life-cycle in the center of interest, in order to service him according to his latent needs - wherever it is economically sound to do so. However, this book does not stop at the strategic level, but presents two concepts that help to better utilize customer relationships. Using IT as an enabler, the quality of financial advice can be improved and at the same time cost can be lowered due to streamlined consultation processes Finance, general IT in Business Public Economics Finance Information technology Business—Data processing Public finance Produktlebenszyklus (DE-588)4135136-8 gnd rswk-swf Unternehmen (DE-588)4061963-1 gnd rswk-swf Strategisches Management (DE-588)4124261-0 gnd rswk-swf Finanzdienstleistungsmarkt (DE-588)4302181-5 gnd rswk-swf (DE-588)4113937-9 Hochschulschrift gnd-content Finanzdienstleistungsmarkt (DE-588)4302181-5 s Unternehmen (DE-588)4061963-1 s Strategisches Management (DE-588)4124261-0 s Produktlebenszyklus (DE-588)4135136-8 s DE-604 Erscheint auch als Druck-Ausgabe 9783790800661 Erscheint auch als Druck-Ausgabe 9783642574139 https://doi.org/10.1007/978-3-642-57412-2 Verlag URL des Erstveröffentlichers Volltext |
| spellingShingle | Kundisch, Dennis New Strategies for Financial Services Firms The Life-Cycle-Solution Approach Finance, general IT in Business Public Economics Finance Information technology Business—Data processing Public finance Produktlebenszyklus (DE-588)4135136-8 gnd Unternehmen (DE-588)4061963-1 gnd Strategisches Management (DE-588)4124261-0 gnd Finanzdienstleistungsmarkt (DE-588)4302181-5 gnd |
| subject_GND | (DE-588)4135136-8 (DE-588)4061963-1 (DE-588)4124261-0 (DE-588)4302181-5 (DE-588)4113937-9 |
| title | New Strategies for Financial Services Firms The Life-Cycle-Solution Approach |
| title_auth | New Strategies for Financial Services Firms The Life-Cycle-Solution Approach |
| title_exact_search | New Strategies for Financial Services Firms The Life-Cycle-Solution Approach |
| title_exact_search_txtP | New Strategies for Financial Services Firms The Life-Cycle-Solution Approach |
| title_full | New Strategies for Financial Services Firms The Life-Cycle-Solution Approach by Dennis Kundisch |
| title_fullStr | New Strategies for Financial Services Firms The Life-Cycle-Solution Approach by Dennis Kundisch |
| title_full_unstemmed | New Strategies for Financial Services Firms The Life-Cycle-Solution Approach by Dennis Kundisch |
| title_short | New Strategies for Financial Services Firms |
| title_sort | new strategies for financial services firms the life cycle solution approach |
| title_sub | The Life-Cycle-Solution Approach |
| topic | Finance, general IT in Business Public Economics Finance Information technology Business—Data processing Public finance Produktlebenszyklus (DE-588)4135136-8 gnd Unternehmen (DE-588)4061963-1 gnd Strategisches Management (DE-588)4124261-0 gnd Finanzdienstleistungsmarkt (DE-588)4302181-5 gnd |
| topic_facet | Finance, general IT in Business Public Economics Finance Information technology Business—Data processing Public finance Produktlebenszyklus Unternehmen Strategisches Management Finanzdienstleistungsmarkt Hochschulschrift |
| url | https://doi.org/10.1007/978-3-642-57412-2 |
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