The chocolate conversation: lead bittersweet change, transform your business

"The single factor that determines success or failure in big business today is conversation. Great leaders use public and private conversation to send a clear message, cultivate a common worldview, set high standards and reachable goals, and uncover concerns that can undermine an organization....

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Bibliographic Details
Main Author: Fass, Rose (Author)
Format: Book
Language:English
Published: London ; New York Routledge 2019
Subjects:
Summary:"The single factor that determines success or failure in big business today is conversation. Great leaders use public and private conversation to send a clear message, cultivate a common worldview, set high standards and reachable goals, and uncover concerns that can undermine an organization. So what conversation are you, as a leader, having with your team? Experienced change consultant Rose Fass explains how too often we think we're having the same conversation - about dark chocolate, for instance - only to be referring to three different things: milk, white, or bittersweet varieties. She shows us how to first establish common ground that leads to an effective discourse for addressing relevance, growth, and scaling: the three most important issues she sees in business today. In a light-hearted and humorous way, Fass shows how leaders can avoid a meltdown and instead drive transformation through the way they communicate in a language that all stakeholders can understand."--Publisher
Item Description:First published 2013 by Bibliomotion, Inc.
Physical Description:xxvii, 208 Seiten Illustrationen 23 cm
ISBN:9780367255305
9781937134495

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