APA (7th ed.) Citation

Luftig, J. T., & Ouellette, S. M. (2012). Business performance excellence. Bloomsbury. https://doi.org/10.5040/9781472920430

Chicago Style (17th ed.) Citation

Luftig, Jeffrey T., and Steven M. Ouellette. Business Performance Excellence. London: Bloomsbury, 2012. https://doi.org/10.5040/9781472920430.

MLA (9th ed.) Citation

Luftig, Jeffrey T., and Steven M. Ouellette. Business Performance Excellence. Bloomsbury, 2012. https://doi.org/10.5040/9781472920430.