Ferrier, A. (2020). Stop Listening to the Customer: Try Hearing Your Brand Instead. John Wiley & Sons, Incorporated.
Chicago Style (17th ed.) CitationFerrier, Adam. Stop Listening to the Customer: Try Hearing Your Brand Instead. Newark: John Wiley & Sons, Incorporated, 2020.
MLA (9th ed.) CitationFerrier, Adam. Stop Listening to the Customer: Try Hearing Your Brand Instead. John Wiley & Sons, Incorporated, 2020.
Warning: These citations may not always be 100% accurate.