Customer satisfaction and sustainability initiatives in the fourth industrial revolution:
""This book links together three highly relevant topics in the business of modern economy-innovation, customer satisfaction, and sustainability-and analyzes their synergies"--Provided by publisher"--
Saved in:
| Other Authors: | , , |
|---|---|
| Format: | Electronic eBook |
| Language: | English |
| Published: |
Hershey, Pennsylvania
IGI Global
[2020]
|
| Subjects: | |
| Online Access: | DE-91 DE-20 DE-1049 DE-573 DE-898 DE-706 DE-1050 DE-83 |
| Summary: | ""This book links together three highly relevant topics in the business of modern economy-innovation, customer satisfaction, and sustainability-and analyzes their synergies"--Provided by publisher"-- |
| Item Description: | Description based on title screen (IGI Global, viewed 10/04/2019) |
| Physical Description: | 1 Online-Ressource (24 PDFs (389 pages)) |
| ISBN: | 9781799814214 |
Staff View
MARC
| LEADER | 00000nmm a2200000zc 4500 | ||
|---|---|---|---|
| 001 | BV046655285 | ||
| 003 | DE-604 | ||
| 007 | cr|uuu---uuuuu | ||
| 008 | 200403s2020 |||| o||u| ||||||eng d | ||
| 020 | |a 9781799814214 |9 978-1-79981-421-4 | ||
| 024 | 7 | |a 10.4018/978-1-7998-1419-1 |2 doi | |
| 035 | |a (ZDB-1-IGE)00232758 | ||
| 035 | |a (OCoLC)1128851626 | ||
| 035 | |a (DE-599)BVBBV046655285 | ||
| 040 | |a DE-604 |b ger |e rda | ||
| 041 | 0 | |a eng | |
| 049 | |a DE-20 |a DE-91 |a DE-1049 |a DE-573 |a DE-898 |a DE-706 |a DE-1050 |a DE-83 | ||
| 082 | 0 | |a 658.8/343 |2 23 | |
| 245 | 1 | 0 | |a Customer satisfaction and sustainability initiatives in the fourth industrial revolution |c Cecilia Silvestri, Michela Piccarozzi, and Barbara Aquilani, editors |
| 264 | 1 | |a Hershey, Pennsylvania |b IGI Global |c [2020] | |
| 300 | |a 1 Online-Ressource (24 PDFs (389 pages)) | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b c |2 rdamedia | ||
| 338 | |b cr |2 rdacarrier | ||
| 500 | |a Description based on title screen (IGI Global, viewed 10/04/2019) | ||
| 520 | |a ""This book links together three highly relevant topics in the business of modern economy-innovation, customer satisfaction, and sustainability-and analyzes their synergies"--Provided by publisher"-- | ||
| 650 | 7 | |a Consumer satisfaction |2 fast | |
| 650 | 7 | |a Consumption (Economics) / Environmental aspects |2 fast | |
| 650 | 7 | |a Sustainable development |2 fast | |
| 650 | 4 | |a Consumer satisfaction | |
| 650 | 4 | |a Consumption (Economics) / Environmental aspects | |
| 650 | 4 | |a Sustainable development | |
| 700 | 1 | |a Silvestri, Cecilia |d 1982- |4 edt | |
| 700 | 1 | |a Piccarozzi, Michela |d 1982- |4 edt | |
| 700 | 1 | |a Aquilani, Barbara |d 1969- |4 edt | |
| 776 | 0 | 8 | |i Erscheint auch als |n Druck-Ausgabe |z 179981419X |z 9781799814191 |
| 912 | |a ZDB-1-IGE |a ZDB-98-IGB | ||
| 966 | e | |u http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-7998-1419-1 |l DE-91 |p ZDB-1-IGE |x Verlag |3 Volltext | |
| 966 | e | |u http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-7998-1419-1 |l DE-20 |p ZDB-1-IGE |x Verlag |3 Volltext | |
| 966 | e | |u http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-7998-1419-1 |l DE-1049 |p ZDB-1-IGE |x Verlag |3 Volltext | |
| 966 | e | |u http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-7998-1419-1 |l DE-573 |p ZDB-1-IGE |x Verlag |3 Volltext | |
| 966 | e | |u http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-7998-1419-1 |l DE-898 |p ZDB-1-IGE |x Verlag |3 Volltext | |
| 966 | e | |u http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-7998-1419-1 |l DE-706 |p ZDB-1-IGE |x Verlag |3 Volltext | |
| 966 | e | |u http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-7998-1419-1 |l DE-1050 |p ZDB-1-IGE |x Verlag |3 Volltext | |
| 966 | e | |u http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-7998-1419-1 |l DE-83 |p ZDB-98-IGB |q TUB_EBS_IGB |x Verlag |3 Volltext | |
Record in the Search Index
| _version_ | 1805079028777877504 |
|---|---|
| adam_text | |
| adam_txt | |
| any_adam_object | |
| any_adam_object_boolean | |
| author2 | Silvestri, Cecilia 1982- Piccarozzi, Michela 1982- Aquilani, Barbara 1969- |
| author2_role | edt edt edt |
| author2_variant | c s cs m p mp b a ba |
| author_facet | Silvestri, Cecilia 1982- Piccarozzi, Michela 1982- Aquilani, Barbara 1969- |
| building | Verbundindex |
| bvnumber | BV046655285 |
| collection | ZDB-1-IGE ZDB-98-IGB |
| ctrlnum | (ZDB-1-IGE)00232758 (OCoLC)1128851626 (DE-599)BVBBV046655285 |
| dewey-full | 658.8/343 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.8/343 |
| dewey-search | 658.8/343 |
| dewey-sort | 3658.8 3343 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| discipline_str_mv | Wirtschaftswissenschaften |
| format | Electronic eBook |
| fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>00000nmm a2200000zc 4500</leader><controlfield tag="001">BV046655285</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="007">cr|uuu---uuuuu</controlfield><controlfield tag="008">200403s2020 |||| o||u| ||||||eng d</controlfield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9781799814214</subfield><subfield code="9">978-1-79981-421-4</subfield></datafield><datafield tag="024" ind1="7" ind2=" "><subfield code="a">10.4018/978-1-7998-1419-1</subfield><subfield code="2">doi</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(ZDB-1-IGE)00232758</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)1128851626</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)BVBBV046655285</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield><subfield code="e">rda</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-20</subfield><subfield code="a">DE-91</subfield><subfield code="a">DE-1049</subfield><subfield code="a">DE-573</subfield><subfield code="a">DE-898</subfield><subfield code="a">DE-706</subfield><subfield code="a">DE-1050</subfield><subfield code="a">DE-83</subfield></datafield><datafield tag="082" ind1="0" ind2=" "><subfield code="a">658.8/343</subfield><subfield code="2">23</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">Customer satisfaction and sustainability initiatives in the fourth industrial revolution</subfield><subfield code="c">Cecilia Silvestri, Michela Piccarozzi, and Barbara Aquilani, editors</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">Hershey, Pennsylvania</subfield><subfield code="b">IGI Global</subfield><subfield code="c">[2020]</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">1 Online-Ressource (24 PDFs (389 pages))</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">c</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">cr</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="500" ind1=" " ind2=" "><subfield code="a">Description based on title screen (IGI Global, viewed 10/04/2019)</subfield></datafield><datafield tag="520" ind1=" " ind2=" "><subfield code="a">""This book links together three highly relevant topics in the business of modern economy-innovation, customer satisfaction, and sustainability-and analyzes their synergies"--Provided by publisher"--</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Consumer satisfaction</subfield><subfield code="2">fast</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Consumption (Economics) / Environmental aspects</subfield><subfield code="2">fast</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Sustainable development</subfield><subfield code="2">fast</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Consumer satisfaction</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Consumption (Economics) / Environmental aspects</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Sustainable development</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Silvestri, Cecilia</subfield><subfield code="d">1982-</subfield><subfield code="4">edt</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Piccarozzi, Michela</subfield><subfield code="d">1982-</subfield><subfield code="4">edt</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Aquilani, Barbara</subfield><subfield code="d">1969-</subfield><subfield code="4">edt</subfield></datafield><datafield tag="776" ind1="0" ind2="8"><subfield code="i">Erscheint auch als</subfield><subfield code="n">Druck-Ausgabe</subfield><subfield code="z">179981419X</subfield><subfield code="z">9781799814191</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ZDB-1-IGE</subfield><subfield code="a">ZDB-98-IGB</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-7998-1419-1</subfield><subfield code="l">DE-91</subfield><subfield code="p">ZDB-1-IGE</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-7998-1419-1</subfield><subfield code="l">DE-20</subfield><subfield code="p">ZDB-1-IGE</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-7998-1419-1</subfield><subfield code="l">DE-1049</subfield><subfield code="p">ZDB-1-IGE</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-7998-1419-1</subfield><subfield code="l">DE-573</subfield><subfield code="p">ZDB-1-IGE</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-7998-1419-1</subfield><subfield code="l">DE-898</subfield><subfield code="p">ZDB-1-IGE</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-7998-1419-1</subfield><subfield code="l">DE-706</subfield><subfield code="p">ZDB-1-IGE</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-7998-1419-1</subfield><subfield code="l">DE-1050</subfield><subfield code="p">ZDB-1-IGE</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-7998-1419-1</subfield><subfield code="l">DE-83</subfield><subfield code="p">ZDB-98-IGB</subfield><subfield code="q">TUB_EBS_IGB</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield></record></collection> |
| id | DE-604.BV046655285 |
| illustrated | Not Illustrated |
| index_date | 2024-07-03T14:17:51Z |
| indexdate | 2024-07-20T06:38:28Z |
| institution | BVB |
| isbn | 9781799814214 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-032066459 |
| oclc_num | 1128851626 |
| open_access_boolean | |
| owner | DE-20 DE-91 DE-BY-TUM DE-1049 DE-573 DE-898 DE-BY-UBR DE-706 DE-1050 DE-83 |
| owner_facet | DE-20 DE-91 DE-BY-TUM DE-1049 DE-573 DE-898 DE-BY-UBR DE-706 DE-1050 DE-83 |
| physical | 1 Online-Ressource (24 PDFs (389 pages)) |
| psigel | ZDB-1-IGE ZDB-98-IGB ZDB-98-IGB TUB_EBS_IGB |
| publishDate | 2020 |
| publishDateSearch | 2020 |
| publishDateSort | 2020 |
| publisher | IGI Global |
| record_format | marc |
| spelling | Customer satisfaction and sustainability initiatives in the fourth industrial revolution Cecilia Silvestri, Michela Piccarozzi, and Barbara Aquilani, editors Hershey, Pennsylvania IGI Global [2020] 1 Online-Ressource (24 PDFs (389 pages)) txt rdacontent c rdamedia cr rdacarrier Description based on title screen (IGI Global, viewed 10/04/2019) ""This book links together three highly relevant topics in the business of modern economy-innovation, customer satisfaction, and sustainability-and analyzes their synergies"--Provided by publisher"-- Consumer satisfaction fast Consumption (Economics) / Environmental aspects fast Sustainable development fast Consumer satisfaction Consumption (Economics) / Environmental aspects Sustainable development Silvestri, Cecilia 1982- edt Piccarozzi, Michela 1982- edt Aquilani, Barbara 1969- edt Erscheint auch als Druck-Ausgabe 179981419X 9781799814191 |
| spellingShingle | Customer satisfaction and sustainability initiatives in the fourth industrial revolution Consumer satisfaction fast Consumption (Economics) / Environmental aspects fast Sustainable development fast Consumer satisfaction Consumption (Economics) / Environmental aspects Sustainable development |
| title | Customer satisfaction and sustainability initiatives in the fourth industrial revolution |
| title_auth | Customer satisfaction and sustainability initiatives in the fourth industrial revolution |
| title_exact_search | Customer satisfaction and sustainability initiatives in the fourth industrial revolution |
| title_exact_search_txtP | Customer satisfaction and sustainability initiatives in the fourth industrial revolution |
| title_full | Customer satisfaction and sustainability initiatives in the fourth industrial revolution Cecilia Silvestri, Michela Piccarozzi, and Barbara Aquilani, editors |
| title_fullStr | Customer satisfaction and sustainability initiatives in the fourth industrial revolution Cecilia Silvestri, Michela Piccarozzi, and Barbara Aquilani, editors |
| title_full_unstemmed | Customer satisfaction and sustainability initiatives in the fourth industrial revolution Cecilia Silvestri, Michela Piccarozzi, and Barbara Aquilani, editors |
| title_short | Customer satisfaction and sustainability initiatives in the fourth industrial revolution |
| title_sort | customer satisfaction and sustainability initiatives in the fourth industrial revolution |
| topic | Consumer satisfaction fast Consumption (Economics) / Environmental aspects fast Sustainable development fast Consumer satisfaction Consumption (Economics) / Environmental aspects Sustainable development |
| topic_facet | Consumer satisfaction Consumption (Economics) / Environmental aspects Sustainable development |
| work_keys_str_mv | AT silvestricecilia customersatisfactionandsustainabilityinitiativesinthefourthindustrialrevolution AT piccarozzimichela customersatisfactionandsustainabilityinitiativesinthefourthindustrialrevolution AT aquilanibarbara customersatisfactionandsustainabilityinitiativesinthefourthindustrialrevolution |