APA (7th ed.) Citation

Moore, R. J., & Arar, R. (2019). Conversational UX design: A practitioner's guide to the natural conversation framework. ACM books. https://doi.org/10.1145/3304087

Chicago Style (17th ed.) Citation

Moore, Robert J., and Raphael Arar. Conversational UX Design: A Practitioner's Guide to the Natural Conversation Framework. [New York]: ACM books, 2019. https://doi.org/10.1145/3304087.

MLA (9th ed.) Citation

Moore, Robert J., and Raphael Arar. Conversational UX Design: A Practitioner's Guide to the Natural Conversation Framework. ACM books, 2019. https://doi.org/10.1145/3304087.