The experience economy: competing for customer time, attention, and money
Preview -- Welcome to the experience economy -- Setting the stage -- The show must go on -- Get your act together -- Experiencing less sacrifice -- Intermission: a refreshing experience -- Work is theatre -- Performing to form -- Now act your part -- The customer is the product -- Finding your role...
Gespeichert in:
| Hauptverfasser: | , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Boston, Massachusetts
Harvard Business Review Press
[2020]
|
| Schlagworte: | |
| Zusammenfassung: | Preview -- Welcome to the experience economy -- Setting the stage -- The show must go on -- Get your act together -- Experiencing less sacrifice -- Intermission: a refreshing experience -- Work is theatre -- Performing to form -- Now act your part -- The customer is the product -- Finding your role in the world -- Encore: exit, stage right |
| Beschreibung: | Includes index |
| Beschreibung: | xxx, 329 Illustrationen |
| ISBN: | 9781633697973 |
Internformat
MARC
| LEADER | 00000nam a22000001c 4500 | ||
|---|---|---|---|
| 001 | BV046616975 | ||
| 003 | DE-604 | ||
| 005 | 20200602 | ||
| 007 | t| | ||
| 008 | 200306s2020 xxua||| |||| 00||| eng d | ||
| 020 | |a 9781633697973 |c hardcover |9 978-1-63369-797-3 | ||
| 035 | |a (OCoLC)1143791370 | ||
| 035 | |a (DE-599)BVBBV046616975 | ||
| 040 | |a DE-604 |b ger |e rda | ||
| 041 | 0 | |a eng | |
| 044 | |a xxu |c XD-US | ||
| 049 | |a DE-573 |a DE-20 | ||
| 084 | |a AK 86700 |0 (DE-625)2718: |2 rvk | ||
| 084 | |a QP 621 |0 (DE-625)141912: |2 rvk | ||
| 100 | 1 | |a Pine, B. Joseph |d 1958- |e Verfasser |0 (DE-588)121950298 |4 aut | |
| 245 | 1 | 0 | |a The experience economy |b competing for customer time, attention, and money |c B. Joseph Pine II, James H. Gilmore |
| 264 | 1 | |a Boston, Massachusetts |b Harvard Business Review Press |c [2020] | |
| 300 | |a xxx, 329 |b Illustrationen | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 500 | |a Includes index | ||
| 520 | 3 | |a Preview -- Welcome to the experience economy -- Setting the stage -- The show must go on -- Get your act together -- Experiencing less sacrifice -- Intermission: a refreshing experience -- Work is theatre -- Performing to form -- Now act your part -- The customer is the product -- Finding your role in the world -- Encore: exit, stage right | |
| 650 | 0 | 7 | |a Marketing |0 (DE-588)4037589-4 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Erlebniskauf |0 (DE-588)4123153-3 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Produktmanagement |0 (DE-588)4125960-9 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Erlebnismarketing |0 (DE-588)4318118-1 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Kundendienst |0 (DE-588)4135134-4 |2 gnd |9 rswk-swf |
| 653 | 0 | |a Production management | |
| 653 | 0 | |a Marketing | |
| 653 | 0 | |a Diversification in industry | |
| 653 | 0 | |a Customer services | |
| 689 | 0 | 0 | |a Kundendienst |0 (DE-588)4135134-4 |D s |
| 689 | 0 | 1 | |a Marketing |0 (DE-588)4037589-4 |D s |
| 689 | 0 | |5 DE-604 | |
| 689 | 1 | 0 | |a Erlebniskauf |0 (DE-588)4123153-3 |D s |
| 689 | 1 | 1 | |a Erlebnismarketing |0 (DE-588)4318118-1 |D s |
| 689 | 1 | 2 | |a Produktmanagement |0 (DE-588)4125960-9 |D s |
| 689 | 1 | |5 DE-604 | |
| 700 | 1 | |a Gilmore, James H. |d 1959- |e Verfasser |0 (DE-588)121950328 |4 aut | |
| 776 | 0 | 8 | |i Erscheint auch als |n Online-Ausgabe |z 978-1-63369-798-0 |
| 943 | 1 | |a oai:aleph.bib-bvb.de:BVB01-032028760 | |
Datensatz im Suchindex
| _version_ | 1820889864023834624 |
|---|---|
| adam_text | |
| adam_txt | |
| any_adam_object | |
| any_adam_object_boolean | |
| author | Pine, B. Joseph 1958- Gilmore, James H. 1959- |
| author_GND | (DE-588)121950298 (DE-588)121950328 |
| author_facet | Pine, B. Joseph 1958- Gilmore, James H. 1959- |
| author_role | aut aut |
| author_sort | Pine, B. Joseph 1958- |
| author_variant | b j p bj bjp j h g jh jhg |
| building | Verbundindex |
| bvnumber | BV046616975 |
| classification_rvk | AK 86700 QP 621 |
| ctrlnum | (OCoLC)1143791370 (DE-599)BVBBV046616975 |
| discipline | Allgemeines Wirtschaftswissenschaften |
| discipline_str_mv | Allgemeines Wirtschaftswissenschaften |
| format | Book |
| fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>00000nam a22000001c 4500</leader><controlfield tag="001">BV046616975</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="005">20200602</controlfield><controlfield tag="007">t|</controlfield><controlfield tag="008">200306s2020 xxua||| |||| 00||| eng d</controlfield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9781633697973</subfield><subfield code="c">hardcover</subfield><subfield code="9">978-1-63369-797-3</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)1143791370</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)BVBBV046616975</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield><subfield code="e">rda</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="044" ind1=" " ind2=" "><subfield code="a">xxu</subfield><subfield code="c">XD-US</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-573</subfield><subfield code="a">DE-20</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">AK 86700</subfield><subfield code="0">(DE-625)2718:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">QP 621</subfield><subfield code="0">(DE-625)141912:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Pine, B. Joseph</subfield><subfield code="d">1958-</subfield><subfield code="e">Verfasser</subfield><subfield code="0">(DE-588)121950298</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">The experience economy</subfield><subfield code="b">competing for customer time, attention, and money</subfield><subfield code="c">B. Joseph Pine II, James H. Gilmore</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">Boston, Massachusetts</subfield><subfield code="b">Harvard Business Review Press</subfield><subfield code="c">[2020]</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">xxx, 329</subfield><subfield code="b">Illustrationen</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">n</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">nc</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="500" ind1=" " ind2=" "><subfield code="a">Includes index</subfield></datafield><datafield tag="520" ind1="3" ind2=" "><subfield code="a">Preview -- Welcome to the experience economy -- Setting the stage -- The show must go on -- Get your act together -- Experiencing less sacrifice -- Intermission: a refreshing experience -- Work is theatre -- Performing to form -- Now act your part -- The customer is the product -- Finding your role in the world -- Encore: exit, stage right</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Marketing</subfield><subfield code="0">(DE-588)4037589-4</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Erlebniskauf</subfield><subfield code="0">(DE-588)4123153-3</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Produktmanagement</subfield><subfield code="0">(DE-588)4125960-9</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Erlebnismarketing</subfield><subfield code="0">(DE-588)4318118-1</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Kundendienst</subfield><subfield code="0">(DE-588)4135134-4</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="653" ind1=" " ind2="0"><subfield code="a">Production management</subfield></datafield><datafield tag="653" ind1=" " ind2="0"><subfield code="a">Marketing</subfield></datafield><datafield tag="653" ind1=" " ind2="0"><subfield code="a">Diversification in industry</subfield></datafield><datafield tag="653" ind1=" " ind2="0"><subfield code="a">Customer services</subfield></datafield><datafield tag="689" ind1="0" ind2="0"><subfield code="a">Kundendienst</subfield><subfield code="0">(DE-588)4135134-4</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="1"><subfield code="a">Marketing</subfield><subfield code="0">(DE-588)4037589-4</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2=" "><subfield code="5">DE-604</subfield></datafield><datafield tag="689" ind1="1" ind2="0"><subfield code="a">Erlebniskauf</subfield><subfield code="0">(DE-588)4123153-3</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="1" ind2="1"><subfield code="a">Erlebnismarketing</subfield><subfield code="0">(DE-588)4318118-1</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="1" ind2="2"><subfield code="a">Produktmanagement</subfield><subfield code="0">(DE-588)4125960-9</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="1" ind2=" "><subfield code="5">DE-604</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Gilmore, James H.</subfield><subfield code="d">1959-</subfield><subfield code="e">Verfasser</subfield><subfield code="0">(DE-588)121950328</subfield><subfield code="4">aut</subfield></datafield><datafield tag="776" ind1="0" ind2="8"><subfield code="i">Erscheint auch als</subfield><subfield code="n">Online-Ausgabe</subfield><subfield code="z">978-1-63369-798-0</subfield></datafield><datafield tag="943" ind1="1" ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-032028760</subfield></datafield></record></collection> |
| id | DE-604.BV046616975 |
| illustrated | Illustrated |
| index_date | 2024-07-03T14:06:57Z |
| indexdate | 2025-01-10T19:04:56Z |
| institution | BVB |
| isbn | 9781633697973 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-032028760 |
| oclc_num | 1143791370 |
| open_access_boolean | |
| owner | DE-573 DE-20 |
| owner_facet | DE-573 DE-20 |
| physical | xxx, 329 Illustrationen |
| publishDate | 2020 |
| publishDateSearch | 2020 |
| publishDateSort | 2020 |
| publisher | Harvard Business Review Press |
| record_format | marc |
| spelling | Pine, B. Joseph 1958- Verfasser (DE-588)121950298 aut The experience economy competing for customer time, attention, and money B. Joseph Pine II, James H. Gilmore Boston, Massachusetts Harvard Business Review Press [2020] xxx, 329 Illustrationen txt rdacontent n rdamedia nc rdacarrier Includes index Preview -- Welcome to the experience economy -- Setting the stage -- The show must go on -- Get your act together -- Experiencing less sacrifice -- Intermission: a refreshing experience -- Work is theatre -- Performing to form -- Now act your part -- The customer is the product -- Finding your role in the world -- Encore: exit, stage right Marketing (DE-588)4037589-4 gnd rswk-swf Erlebniskauf (DE-588)4123153-3 gnd rswk-swf Produktmanagement (DE-588)4125960-9 gnd rswk-swf Erlebnismarketing (DE-588)4318118-1 gnd rswk-swf Kundendienst (DE-588)4135134-4 gnd rswk-swf Production management Marketing Diversification in industry Customer services Kundendienst (DE-588)4135134-4 s Marketing (DE-588)4037589-4 s DE-604 Erlebniskauf (DE-588)4123153-3 s Erlebnismarketing (DE-588)4318118-1 s Produktmanagement (DE-588)4125960-9 s Gilmore, James H. 1959- Verfasser (DE-588)121950328 aut Erscheint auch als Online-Ausgabe 978-1-63369-798-0 |
| spellingShingle | Pine, B. Joseph 1958- Gilmore, James H. 1959- The experience economy competing for customer time, attention, and money Marketing (DE-588)4037589-4 gnd Erlebniskauf (DE-588)4123153-3 gnd Produktmanagement (DE-588)4125960-9 gnd Erlebnismarketing (DE-588)4318118-1 gnd Kundendienst (DE-588)4135134-4 gnd |
| subject_GND | (DE-588)4037589-4 (DE-588)4123153-3 (DE-588)4125960-9 (DE-588)4318118-1 (DE-588)4135134-4 |
| title | The experience economy competing for customer time, attention, and money |
| title_auth | The experience economy competing for customer time, attention, and money |
| title_exact_search | The experience economy competing for customer time, attention, and money |
| title_exact_search_txtP | The experience economy competing for customer time, attention, and money |
| title_full | The experience economy competing for customer time, attention, and money B. Joseph Pine II, James H. Gilmore |
| title_fullStr | The experience economy competing for customer time, attention, and money B. Joseph Pine II, James H. Gilmore |
| title_full_unstemmed | The experience economy competing for customer time, attention, and money B. Joseph Pine II, James H. Gilmore |
| title_short | The experience economy |
| title_sort | the experience economy competing for customer time attention and money |
| title_sub | competing for customer time, attention, and money |
| topic | Marketing (DE-588)4037589-4 gnd Erlebniskauf (DE-588)4123153-3 gnd Produktmanagement (DE-588)4125960-9 gnd Erlebnismarketing (DE-588)4318118-1 gnd Kundendienst (DE-588)4135134-4 gnd |
| topic_facet | Marketing Erlebniskauf Produktmanagement Erlebnismarketing Kundendienst |
| work_keys_str_mv | AT pinebjoseph theexperienceeconomycompetingforcustomertimeattentionandmoney AT gilmorejamesh theexperienceeconomycompetingforcustomertimeattentionandmoney |