Services, marketing and management:

This text provides an overview of the characteristics and underlying principles of delivering services in today's marketplace, and places these issues in the context of the frameworks and activities of various types of organization, such as financial services, tourism, charities and museums

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Bibliographic Details
Main Author: Gilmore, Audrey (Author)
Format: Electronic eBook
Language:English
Subjects:
Online Access:UBY01
Volltext
Summary:This text provides an overview of the characteristics and underlying principles of delivering services in today's marketplace, and places these issues in the context of the frameworks and activities of various types of organization, such as financial services, tourism, charities and museums
Physical Description:215 p. ill
ISBN:9781446215203

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