Architecture and patterns for IT service management, resource planning, and governance: making shoes for the cobbler's children
Information technology supports efficient operations, enterprise integration, and seamless value delivery, yet itself is too often inefficient, un-integrated, and of unclear value. This completely rewritten version of the bestselling Architecture and Patterns for IT Service Management, Resource Plan...
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
Boston, MA
Morgan Kaufmann
2011
|
| Ausgabe: | 2nd ed |
| Schlagworte: | |
| Online-Zugang: | FLA01 Volltext |
| Zusammenfassung: | Information technology supports efficient operations, enterprise integration, and seamless value delivery, yet itself is too often inefficient, un-integrated, and of unclear value. This completely rewritten version of the bestselling Architecture and Patterns for IT Service Management, Resource Planning and Governance retains the original (and still unique) approach: apply the discipline of enterprise architecture to the business of large scale IT management itself. Author Charles Betz applies his deep practitioner experience to a critical reading of ITIL 2011, COBIT version 4, the CMMI suite, the IT portfolio management literature, and the Agile/Lean IT convergence, and derives a value stream analysis, IT semantic model, and enabling systems architecture (covering current topics such as CMDB/CMS, Service Catalog, and IT Portfolio Management). The edition retains the fundamental discipline of traceable process, data, and system analysis that has made the first edition a favored desk reference for IT process analysts around the world. This best seller is a must read for anyone charged with enterprise architecture, IT planning, or IT governance and management. Lean-oriented process analysis of IT management, carefully distinguished from an IT functional model Field-tested conceptual information model with definitions and usage scenarios, mapped to both the process and system architectures Integrated architecture for IT management systems Synthesizes Enterprise Architecture, IT Service Management, and IT Portfolio Management in a practical way |
| Beschreibung: | Includes bibliographical references and index |
| Beschreibung: | 1 online resource (xxxiv, 439 pages) illustrations |
Internformat
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| spelling | Betz, Charles T. Verfasser aut Architecture and patterns for IT service management, resource planning, and governance making shoes for the cobbler's children Charles T. Betz 2nd ed Boston, MA Morgan Kaufmann 2011 1 online resource (xxxiv, 439 pages) illustrations txt rdacontent c rdamedia cr rdacarrier Includes bibliographical references and index Information technology supports efficient operations, enterprise integration, and seamless value delivery, yet itself is too often inefficient, un-integrated, and of unclear value. This completely rewritten version of the bestselling Architecture and Patterns for IT Service Management, Resource Planning and Governance retains the original (and still unique) approach: apply the discipline of enterprise architecture to the business of large scale IT management itself. Author Charles Betz applies his deep practitioner experience to a critical reading of ITIL 2011, COBIT version 4, the CMMI suite, the IT portfolio management literature, and the Agile/Lean IT convergence, and derives a value stream analysis, IT semantic model, and enabling systems architecture (covering current topics such as CMDB/CMS, Service Catalog, and IT Portfolio Management). The edition retains the fundamental discipline of traceable process, data, and system analysis that has made the first edition a favored desk reference for IT process analysts around the world. This best seller is a must read for anyone charged with enterprise architecture, IT planning, or IT governance and management. Lean-oriented process analysis of IT management, carefully distinguished from an IT functional model Field-tested conceptual information model with definitions and usage scenarios, mapped to both the process and system architectures Integrated architecture for IT management systems Synthesizes Enterprise Architecture, IT Service Management, and IT Portfolio Management in a practical way Computer network architectures fast Information technology fast Information technology / Management fast Information technology Information technology Management Computer network architectures Informationstechnik (DE-588)4026926-7 gnd rswk-swf Dienstleistung (DE-588)4012178-1 gnd rswk-swf Management (DE-588)4037278-9 gnd rswk-swf Informationstechnik (DE-588)4026926-7 s Dienstleistung (DE-588)4012178-1 s Management (DE-588)4037278-9 s 1\p DE-604 Erscheint auch als Druck-Ausgabe 0123850177 Erscheint auch als Druck-Ausgabe 9780123850171 http://www.sciencedirect.com/science/book/9780123850171 Verlag URL des Erstveröffentlichers Volltext 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
| spellingShingle | Betz, Charles T. Architecture and patterns for IT service management, resource planning, and governance making shoes for the cobbler's children Computer network architectures fast Information technology fast Information technology / Management fast Information technology Information technology Management Computer network architectures Informationstechnik (DE-588)4026926-7 gnd Dienstleistung (DE-588)4012178-1 gnd Management (DE-588)4037278-9 gnd |
| subject_GND | (DE-588)4026926-7 (DE-588)4012178-1 (DE-588)4037278-9 |
| title | Architecture and patterns for IT service management, resource planning, and governance making shoes for the cobbler's children |
| title_auth | Architecture and patterns for IT service management, resource planning, and governance making shoes for the cobbler's children |
| title_exact_search | Architecture and patterns for IT service management, resource planning, and governance making shoes for the cobbler's children |
| title_full | Architecture and patterns for IT service management, resource planning, and governance making shoes for the cobbler's children Charles T. Betz |
| title_fullStr | Architecture and patterns for IT service management, resource planning, and governance making shoes for the cobbler's children Charles T. Betz |
| title_full_unstemmed | Architecture and patterns for IT service management, resource planning, and governance making shoes for the cobbler's children Charles T. Betz |
| title_short | Architecture and patterns for IT service management, resource planning, and governance |
| title_sort | architecture and patterns for it service management resource planning and governance making shoes for the cobbler s children |
| title_sub | making shoes for the cobbler's children |
| topic | Computer network architectures fast Information technology fast Information technology / Management fast Information technology Information technology Management Computer network architectures Informationstechnik (DE-588)4026926-7 gnd Dienstleistung (DE-588)4012178-1 gnd Management (DE-588)4037278-9 gnd |
| topic_facet | Computer network architectures Information technology Information technology / Management Information technology Management Informationstechnik Dienstleistung Management |
| url | http://www.sciencedirect.com/science/book/9780123850171 |
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