Moderating usability tests: principles and practices for interacting
Many aspects of usability testing have been thoroughly studied and documented. This isn't true, however, of the details of interacting with the test participants who provide the critical usability data. This omission has meant that there have been no training materials and no principles from wh...
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
Amsterdam Boston
Morgan Kaufmann/Elsevier
© 2008
|
| Schriftenreihe: | Morgan Kaufmann series in interactive technologies
|
| Schlagworte: | |
| Online-Zugang: | FLA01 Volltext |
| Zusammenfassung: | Many aspects of usability testing have been thoroughly studied and documented. This isn't true, however, of the details of interacting with the test participants who provide the critical usability data. This omission has meant that there have been no training materials and no principles from which new moderators can learn how to interact. Moderating Usability Tests is the place for new and experienced moderators to learn about the rules and practices for interacting that have never been described in one place before. Authors Dumas and Loring draw on their combined 40 years of usability testing experience to develop and present the most effective principles and practices - both practical and ethical --for moderating successful usability tests. To help usability professionals, students, and novices understand these principles, the authors provide videos from their lab that demonstrate good and poor interaction as well as commentary from a panel of testing experts on why certain techniques succeed or fail. The videos are accessible from the publisher's companion web site. . Presents the ten "golden rules" that maximize every session's value . Offers targeted advice on how to maintain objectivity . Discusses the ethical considerations that apply in all usability testing . Explains how to reduce the stress that participants often feel . Considers the special requirements of remote usability testing . Demonstrates good and bad moderating techniques with laboratory videos accessible from the publisher's companion web site |
| Beschreibung: | Includes bibliographical references (pages 169-173) and index |
| Beschreibung: | 1 online resource (xvii, 185 pages) illustrations |
| ISBN: | 9780123739339 0123739330 9780080558271 0080558275 |
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| author_facet | Dumas, Joseph S. 1943- |
| author_role | aut |
| author_sort | Dumas, Joseph S. 1943- |
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| indexdate | 2024-07-10T08:35:50Z |
| institution | BVB |
| isbn | 9780123739339 0123739330 9780080558271 0080558275 |
| language | English |
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| spelling | Dumas, Joseph S. 1943- Verfasser aut Moderating usability tests principles and practices for interacting Joseph S. Dumas, Beth A. Loring Amsterdam Boston Morgan Kaufmann/Elsevier © 2008 1 online resource (xvii, 185 pages) illustrations txt rdacontent c rdamedia cr rdacarrier Morgan Kaufmann series in interactive technologies Includes bibliographical references (pages 169-173) and index Many aspects of usability testing have been thoroughly studied and documented. This isn't true, however, of the details of interacting with the test participants who provide the critical usability data. This omission has meant that there have been no training materials and no principles from which new moderators can learn how to interact. Moderating Usability Tests is the place for new and experienced moderators to learn about the rules and practices for interacting that have never been described in one place before. Authors Dumas and Loring draw on their combined 40 years of usability testing experience to develop and present the most effective principles and practices - both practical and ethical --for moderating successful usability tests. To help usability professionals, students, and novices understand these principles, the authors provide videos from their lab that demonstrate good and poor interaction as well as commentary from a panel of testing experts on why certain techniques succeed or fail. The videos are accessible from the publisher's companion web site. . Presents the ten "golden rules" that maximize every session's value . Offers targeted advice on how to maintain objectivity . Discusses the ethical considerations that apply in all usability testing . Explains how to reduce the stress that participants often feel . Considers the special requirements of remote usability testing . Demonstrates good and bad moderating techniques with laboratory videos accessible from the publisher's companion web site Interaction homme-machine (Informatique) Interfaces utilisateurs (Informatique) Ergonomie cognitive COMPUTERS / Interactive & Multimedia bisacsh COMPUTERS / Social Aspects / Human-Computer Interaction bisacsh Human-computer interaction blmlsh User interfaces (Computer systems) / Testing blmlsh Human-computer interaction fast User interfaces (Computer systems) / Testing fast Mensch-Maschine-Kommunikation gnd Schnittstelle gnd Human-computer interaction User interfaces (Computer systems) / Testing Electronic books User interfaces (Computer systems) Testing Schnittstelle (DE-588)4053059-0 gnd rswk-swf Mensch-Maschine-Kommunikation (DE-588)4125909-9 gnd rswk-swf Mensch-Maschine-Kommunikation (DE-588)4125909-9 s Schnittstelle (DE-588)4053059-0 s 1\p DE-604 Loring, Beth A. Sonstige oth http://www.sciencedirect.com/science/book/9780123739339 Verlag URL des Erstveröffentlichers Volltext 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
| spellingShingle | Dumas, Joseph S. 1943- Moderating usability tests principles and practices for interacting Interaction homme-machine (Informatique) Interfaces utilisateurs (Informatique) Ergonomie cognitive COMPUTERS / Interactive & Multimedia bisacsh COMPUTERS / Social Aspects / Human-Computer Interaction bisacsh Human-computer interaction blmlsh User interfaces (Computer systems) / Testing blmlsh Human-computer interaction fast User interfaces (Computer systems) / Testing fast Mensch-Maschine-Kommunikation gnd Schnittstelle gnd Human-computer interaction User interfaces (Computer systems) / Testing Electronic books User interfaces (Computer systems) Testing Schnittstelle (DE-588)4053059-0 gnd Mensch-Maschine-Kommunikation (DE-588)4125909-9 gnd |
| subject_GND | (DE-588)4053059-0 (DE-588)4125909-9 |
| title | Moderating usability tests principles and practices for interacting |
| title_auth | Moderating usability tests principles and practices for interacting |
| title_exact_search | Moderating usability tests principles and practices for interacting |
| title_full | Moderating usability tests principles and practices for interacting Joseph S. Dumas, Beth A. Loring |
| title_fullStr | Moderating usability tests principles and practices for interacting Joseph S. Dumas, Beth A. Loring |
| title_full_unstemmed | Moderating usability tests principles and practices for interacting Joseph S. Dumas, Beth A. Loring |
| title_short | Moderating usability tests |
| title_sort | moderating usability tests principles and practices for interacting |
| title_sub | principles and practices for interacting |
| topic | Interaction homme-machine (Informatique) Interfaces utilisateurs (Informatique) Ergonomie cognitive COMPUTERS / Interactive & Multimedia bisacsh COMPUTERS / Social Aspects / Human-Computer Interaction bisacsh Human-computer interaction blmlsh User interfaces (Computer systems) / Testing blmlsh Human-computer interaction fast User interfaces (Computer systems) / Testing fast Mensch-Maschine-Kommunikation gnd Schnittstelle gnd Human-computer interaction User interfaces (Computer systems) / Testing Electronic books User interfaces (Computer systems) Testing Schnittstelle (DE-588)4053059-0 gnd Mensch-Maschine-Kommunikation (DE-588)4125909-9 gnd |
| topic_facet | Interaction homme-machine (Informatique) Interfaces utilisateurs (Informatique) Ergonomie cognitive COMPUTERS / Interactive & Multimedia COMPUTERS / Social Aspects / Human-Computer Interaction Human-computer interaction User interfaces (Computer systems) / Testing Mensch-Maschine-Kommunikation Schnittstelle Electronic books User interfaces (Computer systems) Testing |
| url | http://www.sciencedirect.com/science/book/9780123739339 |
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