Call Center operation: design, operation, and maintenance
Complete coverage of the critical issues to set up, manage and efficiently maintain a call center
Saved in:
| Main Author: | |
|---|---|
| Format: | Electronic eBook |
| Language: | English |
| Published: |
Amsterdam Boston
Digital Press
© 2003
|
| Subjects: | |
| Online Access: | FLA01 Volltext |
| Summary: | Complete coverage of the critical issues to set up, manage and efficiently maintain a call center |
| Item Description: | Includes bibliographical references (pages 283-285) and index |
| Physical Description: | 1 online resource (xiii, 303 pages) illustrations |
| ISBN: | 9780080490618 0080490611 9781555582777 155558277X |
Staff View
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| dewey-full | 658.8/12 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.8/12 |
| dewey-search | 658.8/12 |
| dewey-sort | 3658.8 212 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Electronic eBook |
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| language | English |
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| spelling | Sharp, Duane E. Verfasser aut Call Center operation design, operation, and maintenance Duane E. Sharp Amsterdam Boston Digital Press © 2003 1 online resource (xiii, 303 pages) illustrations txt rdacontent c rdamedia cr rdacarrier Includes bibliographical references (pages 283-285) and index Complete coverage of the critical issues to set up, manage and efficiently maintain a call center BUSINESS & ECONOMICS / Customer Relations bisacsh Call centers / Management fast Call centers Management Management (DE-588)4037278-9 gnd rswk-swf Callcenter (DE-588)4456666-9 gnd rswk-swf USA (DE-588)4078704-7 gnd rswk-swf USA (DE-588)4078704-7 g Callcenter (DE-588)4456666-9 s Management (DE-588)4037278-9 s 1\p DE-604 http://www.sciencedirect.com/science/book/9781555582777 Verlag URL des Erstveröffentlichers Volltext 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
| spellingShingle | Sharp, Duane E. Call Center operation design, operation, and maintenance BUSINESS & ECONOMICS / Customer Relations bisacsh Call centers / Management fast Call centers Management Management (DE-588)4037278-9 gnd Callcenter (DE-588)4456666-9 gnd |
| subject_GND | (DE-588)4037278-9 (DE-588)4456666-9 (DE-588)4078704-7 |
| title | Call Center operation design, operation, and maintenance |
| title_auth | Call Center operation design, operation, and maintenance |
| title_exact_search | Call Center operation design, operation, and maintenance |
| title_full | Call Center operation design, operation, and maintenance Duane E. Sharp |
| title_fullStr | Call Center operation design, operation, and maintenance Duane E. Sharp |
| title_full_unstemmed | Call Center operation design, operation, and maintenance Duane E. Sharp |
| title_short | Call Center operation |
| title_sort | call center operation design operation and maintenance |
| title_sub | design, operation, and maintenance |
| topic | BUSINESS & ECONOMICS / Customer Relations bisacsh Call centers / Management fast Call centers Management Management (DE-588)4037278-9 gnd Callcenter (DE-588)4456666-9 gnd |
| topic_facet | BUSINESS & ECONOMICS / Customer Relations Call centers / Management Call centers Management Management Callcenter USA |
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