IT service management: support for your ITSM foundation exam = Information technology service management
Saved in:
| Main Author: | |
|---|---|
| Format: | Electronic eBook |
| Language: | English |
| Published: |
Swindon, United Kingdom
BCS, the Chartered Institute for IT
[2016]
|
| Edition: | Third edition |
| Subjects: | |
| Online Access: | FLA01 |
| Item Description: | Description based on online resource; title from title page (Safari, viewed April 21, 2016). - First edition published 2009. - Includes index |
| Physical Description: | 1 online resource (1 volume) illustrations |
| ISBN: | 9781780173214 1780173210 1780173180 9781780173184 |
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| contents | This guide introduces ITIL to Foundation Examination candidates and offers a practical understanding of IT service management. It is compatible with the 2011 update to ITIL and includes the following additional processes: business relationship management, design coordination, strategy management for IT services and more |
| ctrlnum | (ZDB-4-EBU)ocn947111619 (OCoLC)947111619 (DE-599)BVBBV046101573 |
| dewey-full | 658.4038 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
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| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
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| id | DE-604.BV046101573 |
| illustrated | Illustrated |
| indexdate | 2024-07-10T08:35:18Z |
| institution | BVB |
| isbn | 9781780173214 1780173210 1780173180 9781780173184 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-031482351 |
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| physical | 1 online resource (1 volume) illustrations |
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| publishDate | 2016 |
| publishDateSearch | 2016 |
| publishDateSort | 2016 |
| publisher | BCS, the Chartered Institute for IT |
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| spelling | Brewster, Ernest Verfasser aut IT service management support for your ITSM foundation exam = Information technology service management Ernest Brewster [and three others] Support for your ITSM foundation exam Information technology service management Third edition Swindon, United Kingdom BCS, the Chartered Institute for IT [2016] © 2016 1 online resource (1 volume) illustrations txt rdacontent c rdamedia cr rdacarrier Description based on online resource; title from title page (Safari, viewed April 21, 2016). - First edition published 2009. - Includes index This guide introduces ITIL to Foundation Examination candidates and offers a practical understanding of IT service management. It is compatible with the 2011 update to ITIL and includes the following additional processes: business relationship management, design coordination, strategy management for IT services and more BUSINESS & ECONOMICS / Industrial Management bisacsh BUSINESS & ECONOMICS / Management bisacsh BUSINESS & ECONOMICS / Management Science bisacsh BUSINESS & ECONOMICS / Organizational Behavior bisacsh Information technology Management Examinations Study guides Information resources management Examinations Study guides Support services (Management) Examinations Study guides |
| spellingShingle | Brewster, Ernest IT service management support for your ITSM foundation exam = Information technology service management This guide introduces ITIL to Foundation Examination candidates and offers a practical understanding of IT service management. It is compatible with the 2011 update to ITIL and includes the following additional processes: business relationship management, design coordination, strategy management for IT services and more BUSINESS & ECONOMICS / Industrial Management bisacsh BUSINESS & ECONOMICS / Management bisacsh BUSINESS & ECONOMICS / Management Science bisacsh BUSINESS & ECONOMICS / Organizational Behavior bisacsh Information technology Management Examinations Study guides Information resources management Examinations Study guides Support services (Management) Examinations Study guides |
| title | IT service management support for your ITSM foundation exam = Information technology service management |
| title_alt | Support for your ITSM foundation exam Information technology service management |
| title_auth | IT service management support for your ITSM foundation exam = Information technology service management |
| title_exact_search | IT service management support for your ITSM foundation exam = Information technology service management |
| title_full | IT service management support for your ITSM foundation exam = Information technology service management Ernest Brewster [and three others] |
| title_fullStr | IT service management support for your ITSM foundation exam = Information technology service management Ernest Brewster [and three others] |
| title_full_unstemmed | IT service management support for your ITSM foundation exam = Information technology service management Ernest Brewster [and three others] |
| title_short | IT service management |
| title_sort | it service management support for your itsm foundation exam information technology service management |
| title_sub | support for your ITSM foundation exam = Information technology service management |
| topic | BUSINESS & ECONOMICS / Industrial Management bisacsh BUSINESS & ECONOMICS / Management bisacsh BUSINESS & ECONOMICS / Management Science bisacsh BUSINESS & ECONOMICS / Organizational Behavior bisacsh Information technology Management Examinations Study guides Information resources management Examinations Study guides Support services (Management) Examinations Study guides |
| topic_facet | BUSINESS & ECONOMICS / Industrial Management BUSINESS & ECONOMICS / Management BUSINESS & ECONOMICS / Management Science BUSINESS & ECONOMICS / Organizational Behavior Information technology Management Examinations Study guides Information resources management Examinations Study guides Support services (Management) Examinations Study guides |
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