Continual service improvement manager: careers in IT service management
Saved in:
| Main Author: | |
|---|---|
| Format: | Electronic eBook |
| Language: | English |
| Published: |
Wiltshire, England
BCS
2015
|
| Series: | BCS Guides to IT Roles
|
| Subjects: | |
| Item Description: | Online resource; title from PDF title page (ebrary, viewed March 9, 2015) |
| Physical Description: | 1 online resource (130 pages) illustrations, tables |
| ISBN: | 9781780172255 1780172257 1780172249 9781780172248 1780172265 9781780172262 1780172273 9781780172279 |
Staff View
MARC
| LEADER | 00000nmm a2200000zc 4500 | ||
|---|---|---|---|
| 001 | BV046098885 | ||
| 003 | DE-604 | ||
| 005 | 00000000000000.0 | ||
| 007 | cr|uuu---uuuuu | ||
| 008 | 190812s2015 |||| o||u| ||||||eng d | ||
| 020 | |a 9781780172255 |9 978-1-78017-225-5 | ||
| 020 | |a 1780172257 |9 1-78017-225-7 | ||
| 020 | |a 1780172249 |9 1-78017-224-9 | ||
| 020 | |a 9781780172248 |9 978-1-78017-224-8 | ||
| 020 | |a 1780172265 |9 1-78017-226-5 | ||
| 020 | |a 9781780172262 |9 978-1-78017-226-2 | ||
| 020 | |a 1780172273 |9 1-78017-227-3 | ||
| 020 | |a 9781780172279 |9 978-1-78017-227-9 | ||
| 024 | 3 | |a 9781780172248 | |
| 035 | |a (ZDB-4-ITC)ocn905916527 | ||
| 035 | |a (OCoLC)905916527 | ||
| 035 | |a (DE-599)BVBBV046098885 | ||
| 040 | |a DE-604 |b ger |e rda | ||
| 041 | 0 | |a eng | |
| 082 | 0 | |a 004.068 |2 23 | |
| 100 | 1 | |a Whapples, David |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Continual service improvement manager |b careers in IT service management |c David Whapples |
| 264 | 1 | |a Wiltshire, England |b BCS |c 2015 | |
| 264 | 4 | |c © 2015 | |
| 300 | |a 1 online resource (130 pages) |b illustrations, tables | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b c |2 rdamedia | ||
| 338 | |b cr |2 rdacarrier | ||
| 490 | 0 | |a BCS Guides to IT Roles | |
| 500 | |a Online resource; title from PDF title page (ebrary, viewed March 9, 2015) | ||
| 505 | 8 | |a The role of a continual service improvement (CSI) manager is to align IT services to changing business needs and to identify areas for improvement. This practical book gives an introduction to the role, covering areas such as purpose, required skills, responsibilities, interface and career progression as well as tools, standards and frameworks | |
| 650 | 7 | |a BUSINESS & ECONOMICS / Industrial Management |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS / Management |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS / Management Science |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS / Organizational Behavior |2 bisacsh | |
| 650 | 7 | |a COMPUTERS / Computer Literacy |2 bisacsh | |
| 650 | 7 | |a COMPUTERS / Computer Science |2 bisacsh | |
| 650 | 7 | |a COMPUTERS / Data Processing |2 bisacsh | |
| 650 | 7 | |a COMPUTERS / Hardware / General |2 bisacsh | |
| 650 | 7 | |a COMPUTERS / Information Technology |2 bisacsh | |
| 650 | 7 | |a COMPUTERS / Machine Theory |2 bisacsh | |
| 650 | 7 | |a COMPUTERS / Reference |2 bisacsh | |
| 650 | 7 | |a Information technology / Management |2 fast | |
| 650 | 7 | |a Support services (Management) |2 fast | |
| 650 | 4 | |a Information technology |x Management |a Support services (Management) | |
| 776 | 0 | 8 | |i Erscheint auch als |n Druck-Ausgabe |a Whapples, David |t Continual service improvement manager : careers in IT service management |d Wiltshire, England : BCS, ©2015 |h xii, 115 pages |k BCS Guides to IT Roles |z 9781780172248 |
| 912 | |a ZDB-4-ITC | ||
| 999 | |a oai:aleph.bib-bvb.de:BVB01-031479703 | ||
Record in the Search Index
| _version_ | 1804180404468449280 |
|---|---|
| any_adam_object | |
| author | Whapples, David |
| author_facet | Whapples, David |
| author_role | aut |
| author_sort | Whapples, David |
| author_variant | d w dw |
| building | Verbundindex |
| bvnumber | BV046098885 |
| collection | ZDB-4-ITC |
| contents | The role of a continual service improvement (CSI) manager is to align IT services to changing business needs and to identify areas for improvement. This practical book gives an introduction to the role, covering areas such as purpose, required skills, responsibilities, interface and career progression as well as tools, standards and frameworks |
| ctrlnum | (ZDB-4-ITC)ocn905916527 (OCoLC)905916527 (DE-599)BVBBV046098885 |
| dewey-full | 004.068 |
| dewey-hundreds | 000 - Computer science, information, general works |
| dewey-ones | 004 - Computer science |
| dewey-raw | 004.068 |
| dewey-search | 004.068 |
| dewey-sort | 14.068 |
| dewey-tens | 000 - Computer science, information, general works |
| discipline | Informatik |
| format | Electronic eBook |
| fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>02784nmm a2200601zc 4500</leader><controlfield tag="001">BV046098885</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="005">00000000000000.0</controlfield><controlfield tag="007">cr|uuu---uuuuu</controlfield><controlfield tag="008">190812s2015 |||| o||u| ||||||eng d</controlfield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9781780172255</subfield><subfield code="9">978-1-78017-225-5</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">1780172257</subfield><subfield code="9">1-78017-225-7</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">1780172249</subfield><subfield code="9">1-78017-224-9</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9781780172248</subfield><subfield code="9">978-1-78017-224-8</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">1780172265</subfield><subfield code="9">1-78017-226-5</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9781780172262</subfield><subfield code="9">978-1-78017-226-2</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">1780172273</subfield><subfield code="9">1-78017-227-3</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9781780172279</subfield><subfield code="9">978-1-78017-227-9</subfield></datafield><datafield tag="024" ind1="3" ind2=" "><subfield code="a">9781780172248</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(ZDB-4-ITC)ocn905916527</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)905916527</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)BVBBV046098885</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield><subfield code="e">rda</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="082" ind1="0" ind2=" "><subfield code="a">004.068</subfield><subfield code="2">23</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Whapples, David</subfield><subfield code="e">Verfasser</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">Continual service improvement manager</subfield><subfield code="b">careers in IT service management</subfield><subfield code="c">David Whapples</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">Wiltshire, England</subfield><subfield code="b">BCS</subfield><subfield code="c">2015</subfield></datafield><datafield tag="264" ind1=" " ind2="4"><subfield code="c">© 2015</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">1 online resource (130 pages)</subfield><subfield code="b">illustrations, tables</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">c</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">cr</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="490" ind1="0" ind2=" "><subfield code="a">BCS Guides to IT Roles</subfield></datafield><datafield tag="500" ind1=" " ind2=" "><subfield code="a">Online resource; title from PDF title page (ebrary, viewed March 9, 2015)</subfield></datafield><datafield tag="505" ind1="8" ind2=" "><subfield code="a">The role of a continual service improvement (CSI) manager is to align IT services to changing business needs and to identify areas for improvement. This practical book gives an introduction to the role, covering areas such as purpose, required skills, responsibilities, interface and career progression as well as tools, standards and frameworks</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">BUSINESS & ECONOMICS / Industrial Management</subfield><subfield code="2">bisacsh</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">BUSINESS & ECONOMICS / Management</subfield><subfield code="2">bisacsh</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">BUSINESS & ECONOMICS / Management Science</subfield><subfield code="2">bisacsh</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">BUSINESS & ECONOMICS / Organizational Behavior</subfield><subfield code="2">bisacsh</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">COMPUTERS / Computer Literacy</subfield><subfield code="2">bisacsh</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">COMPUTERS / Computer Science</subfield><subfield code="2">bisacsh</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">COMPUTERS / Data Processing</subfield><subfield code="2">bisacsh</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">COMPUTERS / Hardware / General</subfield><subfield code="2">bisacsh</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">COMPUTERS / Information Technology</subfield><subfield code="2">bisacsh</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">COMPUTERS / Machine Theory</subfield><subfield code="2">bisacsh</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">COMPUTERS / Reference</subfield><subfield code="2">bisacsh</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Information technology / Management</subfield><subfield code="2">fast</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Support services (Management)</subfield><subfield code="2">fast</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Information technology</subfield><subfield code="x">Management</subfield><subfield code="a">Support services (Management)</subfield></datafield><datafield tag="776" ind1="0" ind2="8"><subfield code="i">Erscheint auch als</subfield><subfield code="n">Druck-Ausgabe</subfield><subfield code="a">Whapples, David</subfield><subfield code="t">Continual service improvement manager : careers in IT service management</subfield><subfield code="d">Wiltshire, England : BCS, ©2015</subfield><subfield code="h">xii, 115 pages</subfield><subfield code="k">BCS Guides to IT Roles</subfield><subfield code="z">9781780172248</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ZDB-4-ITC</subfield></datafield><datafield tag="999" ind1=" " ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-031479703</subfield></datafield></record></collection> |
| id | DE-604.BV046098885 |
| illustrated | Illustrated |
| indexdate | 2024-07-10T08:35:13Z |
| institution | BVB |
| isbn | 9781780172255 1780172257 1780172249 9781780172248 1780172265 9781780172262 1780172273 9781780172279 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-031479703 |
| oclc_num | 905916527 |
| open_access_boolean | |
| physical | 1 online resource (130 pages) illustrations, tables |
| psigel | ZDB-4-ITC |
| publishDate | 2015 |
| publishDateSearch | 2015 |
| publishDateSort | 2015 |
| publisher | BCS |
| record_format | marc |
| series2 | BCS Guides to IT Roles |
| spelling | Whapples, David Verfasser aut Continual service improvement manager careers in IT service management David Whapples Wiltshire, England BCS 2015 © 2015 1 online resource (130 pages) illustrations, tables txt rdacontent c rdamedia cr rdacarrier BCS Guides to IT Roles Online resource; title from PDF title page (ebrary, viewed March 9, 2015) The role of a continual service improvement (CSI) manager is to align IT services to changing business needs and to identify areas for improvement. This practical book gives an introduction to the role, covering areas such as purpose, required skills, responsibilities, interface and career progression as well as tools, standards and frameworks BUSINESS & ECONOMICS / Industrial Management bisacsh BUSINESS & ECONOMICS / Management bisacsh BUSINESS & ECONOMICS / Management Science bisacsh BUSINESS & ECONOMICS / Organizational Behavior bisacsh COMPUTERS / Computer Literacy bisacsh COMPUTERS / Computer Science bisacsh COMPUTERS / Data Processing bisacsh COMPUTERS / Hardware / General bisacsh COMPUTERS / Information Technology bisacsh COMPUTERS / Machine Theory bisacsh COMPUTERS / Reference bisacsh Information technology / Management fast Support services (Management) fast Information technology Management Support services (Management) Erscheint auch als Druck-Ausgabe Whapples, David Continual service improvement manager : careers in IT service management Wiltshire, England : BCS, ©2015 xii, 115 pages BCS Guides to IT Roles 9781780172248 |
| spellingShingle | Whapples, David Continual service improvement manager careers in IT service management The role of a continual service improvement (CSI) manager is to align IT services to changing business needs and to identify areas for improvement. This practical book gives an introduction to the role, covering areas such as purpose, required skills, responsibilities, interface and career progression as well as tools, standards and frameworks BUSINESS & ECONOMICS / Industrial Management bisacsh BUSINESS & ECONOMICS / Management bisacsh BUSINESS & ECONOMICS / Management Science bisacsh BUSINESS & ECONOMICS / Organizational Behavior bisacsh COMPUTERS / Computer Literacy bisacsh COMPUTERS / Computer Science bisacsh COMPUTERS / Data Processing bisacsh COMPUTERS / Hardware / General bisacsh COMPUTERS / Information Technology bisacsh COMPUTERS / Machine Theory bisacsh COMPUTERS / Reference bisacsh Information technology / Management fast Support services (Management) fast Information technology Management Support services (Management) |
| title | Continual service improvement manager careers in IT service management |
| title_auth | Continual service improvement manager careers in IT service management |
| title_exact_search | Continual service improvement manager careers in IT service management |
| title_full | Continual service improvement manager careers in IT service management David Whapples |
| title_fullStr | Continual service improvement manager careers in IT service management David Whapples |
| title_full_unstemmed | Continual service improvement manager careers in IT service management David Whapples |
| title_short | Continual service improvement manager |
| title_sort | continual service improvement manager careers in it service management |
| title_sub | careers in IT service management |
| topic | BUSINESS & ECONOMICS / Industrial Management bisacsh BUSINESS & ECONOMICS / Management bisacsh BUSINESS & ECONOMICS / Management Science bisacsh BUSINESS & ECONOMICS / Organizational Behavior bisacsh COMPUTERS / Computer Literacy bisacsh COMPUTERS / Computer Science bisacsh COMPUTERS / Data Processing bisacsh COMPUTERS / Hardware / General bisacsh COMPUTERS / Information Technology bisacsh COMPUTERS / Machine Theory bisacsh COMPUTERS / Reference bisacsh Information technology / Management fast Support services (Management) fast Information technology Management Support services (Management) |
| topic_facet | BUSINESS & ECONOMICS / Industrial Management BUSINESS & ECONOMICS / Management BUSINESS & ECONOMICS / Management Science BUSINESS & ECONOMICS / Organizational Behavior COMPUTERS / Computer Literacy COMPUTERS / Computer Science COMPUTERS / Data Processing COMPUTERS / Hardware / General COMPUTERS / Information Technology COMPUTERS / Machine Theory COMPUTERS / Reference Information technology / Management Support services (Management) Information technology Management Support services (Management) |
| work_keys_str_mv | AT whapplesdavid continualserviceimprovementmanagercareersinitservicemanagement |