Kunden begeistern mit System: in 5 Schritten zur Customer Experience Execution
Saved in:
| Main Authors: | , |
|---|---|
| Format: | Electronic eBook |
| Language: | German |
| Published: |
Frankfurt ; New York
Campus Verlag
[2019]
|
| Subjects: | |
| Online Access: | FWS01 FWS02 UPA01 |
| Item Description: | Literaturverzeichnis: Seite 205-212 |
| Physical Description: | 1 Online-Ressource (223 Seiten) Diagramme |
| ISBN: | 9783593441368 |
Staff View
MARC
| LEADER | 00000nmm a22000008c 4500 | ||
|---|---|---|---|
| 001 | BV046055602 | ||
| 003 | DE-604 | ||
| 005 | 20201125 | ||
| 007 | cr|uuu---uuuuu | ||
| 008 | 190718s2019 gw |||| o||u| ||||||ger d | ||
| 020 | |a 9783593441368 |9 978-3-593-44136-8 | ||
| 035 | |a (OCoLC)1073092513 | ||
| 035 | |a (DE-599)BVBBV046055602 | ||
| 040 | |a DE-604 |b ger |e rda | ||
| 041 | 0 | |a ger | |
| 044 | |a gw |c XA-DE-HE | ||
| 049 | |a DE-863 |a DE-862 |a DE-739 | ||
| 084 | |a QP 620 |0 (DE-625)141911: |2 rvk | ||
| 084 | |a 650 |2 sdnb | ||
| 100 | 1 | |a Esch, Franz-Rudolf |d 1960- |e Verfasser |0 (DE-588)121239713 |4 aut | |
| 245 | 1 | 0 | |a Kunden begeistern mit System |b in 5 Schritten zur Customer Experience Execution |c Franz-Rudolf Esch, Daniel Kochann |
| 264 | 1 | |a Frankfurt ; New York |b Campus Verlag |c [2019] | |
| 300 | |a 1 Online-Ressource (223 Seiten) |b Diagramme | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b c |2 rdamedia | ||
| 338 | |b cr |2 rdacarrier | ||
| 500 | |a Literaturverzeichnis: Seite 205-212 | ||
| 650 | 0 | 7 | |a Kundenorientierung |0 (DE-588)4316837-1 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Erlebnismarketing |0 (DE-588)4318118-1 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Kundenmanagement |0 (DE-588)4236865-0 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Beziehungsmanagement |0 (DE-588)4326109-7 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Verbraucherzufriedenheit |0 (DE-588)4129147-5 |2 gnd |9 rswk-swf |
| 689 | 0 | 0 | |a Kundenmanagement |0 (DE-588)4236865-0 |D s |
| 689 | 0 | 1 | |a Verbraucherzufriedenheit |0 (DE-588)4129147-5 |D s |
| 689 | 0 | 2 | |a Beziehungsmanagement |0 (DE-588)4326109-7 |D s |
| 689 | 0 | |5 DE-604 | |
| 689 | 1 | 0 | |a Erlebnismarketing |0 (DE-588)4318118-1 |D s |
| 689 | 1 | 1 | |a Kundenorientierung |0 (DE-588)4316837-1 |D s |
| 689 | 1 | 2 | |a Kundenmanagement |0 (DE-588)4236865-0 |D s |
| 689 | 1 | |5 DE-604 | |
| 700 | 1 | |a Kochann, Daniel |e Verfasser |0 (DE-588)1182048684 |4 aut | |
| 710 | 2 | |a Campus Verlag |0 (DE-588)19462-1 |4 pbl | |
| 776 | 0 | 8 | |i Erscheint auch als |n Druck-Ausgabe |z 978-3-593-44177-1 |
| 776 | 0 | 8 | |i Erscheint auch als |n Online-Ausgabe, EPUB |z 978-3-593-44145-0 |
| 776 | 0 | 8 | |i Erscheint auch als |n Druck-Ausgabe |z 3-593-50995-4 |
| 912 | |a ZDB-73-CVB |a ZDB-73-CVA | ||
| 999 | |a oai:aleph.bib-bvb.de:BVB01-031437030 | ||
| 966 | e | |u https://www.content-select.com/index.php?id=bib_view&ean=9783593441368 |l FWS01 |p ZDB-73-CVB |x Aggregator |3 Volltext | |
| 966 | e | |u https://www.content-select.com/index.php?id=bib_view&ean=9783593441368 |l FWS02 |p ZDB-73-CVB |x Aggregator |3 Volltext | |
| 966 | e | |u https://www.content-select.com/index.php?id=bib_view&ean=9783593441368 |l UPA01 |p ZDB-73-CVB |x Aggregator |3 Volltext | |
Record in the Search Index
| DE-BY-FWS_katkey | 729697 |
|---|---|
| _version_ | 1824554857790439425 |
| any_adam_object | |
| author | Esch, Franz-Rudolf 1960- Kochann, Daniel |
| author_GND | (DE-588)121239713 (DE-588)1182048684 |
| author_facet | Esch, Franz-Rudolf 1960- Kochann, Daniel |
| author_role | aut aut |
| author_sort | Esch, Franz-Rudolf 1960- |
| author_variant | f r e fre d k dk |
| building | Verbundindex |
| bvnumber | BV046055602 |
| classification_rvk | QP 620 |
| collection | ZDB-73-CVB ZDB-73-CVA |
| ctrlnum | (OCoLC)1073092513 (DE-599)BVBBV046055602 |
| discipline | Wirtschaftswissenschaften |
| format | Electronic eBook |
| fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>02508nmm a22005658c 4500</leader><controlfield tag="001">BV046055602</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="005">20201125 </controlfield><controlfield tag="007">cr|uuu---uuuuu</controlfield><controlfield tag="008">190718s2019 gw |||| o||u| ||||||ger d</controlfield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9783593441368</subfield><subfield code="9">978-3-593-44136-8</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)1073092513</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)BVBBV046055602</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield><subfield code="e">rda</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">ger</subfield></datafield><datafield tag="044" ind1=" " ind2=" "><subfield code="a">gw</subfield><subfield code="c">XA-DE-HE</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-863</subfield><subfield code="a">DE-862</subfield><subfield code="a">DE-739</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">QP 620</subfield><subfield code="0">(DE-625)141911:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">650</subfield><subfield code="2">sdnb</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Esch, Franz-Rudolf</subfield><subfield code="d">1960-</subfield><subfield code="e">Verfasser</subfield><subfield code="0">(DE-588)121239713</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">Kunden begeistern mit System</subfield><subfield code="b">in 5 Schritten zur Customer Experience Execution</subfield><subfield code="c">Franz-Rudolf Esch, Daniel Kochann</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">Frankfurt ; New York</subfield><subfield code="b">Campus Verlag</subfield><subfield code="c">[2019]</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">1 Online-Ressource (223 Seiten)</subfield><subfield code="b">Diagramme</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">c</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">cr</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="500" ind1=" " ind2=" "><subfield code="a">Literaturverzeichnis: Seite 205-212</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Kundenorientierung</subfield><subfield code="0">(DE-588)4316837-1</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Erlebnismarketing</subfield><subfield code="0">(DE-588)4318118-1</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Kundenmanagement</subfield><subfield code="0">(DE-588)4236865-0</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Beziehungsmanagement</subfield><subfield code="0">(DE-588)4326109-7</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Verbraucherzufriedenheit</subfield><subfield code="0">(DE-588)4129147-5</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="689" ind1="0" ind2="0"><subfield code="a">Kundenmanagement</subfield><subfield code="0">(DE-588)4236865-0</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="1"><subfield code="a">Verbraucherzufriedenheit</subfield><subfield code="0">(DE-588)4129147-5</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="2"><subfield code="a">Beziehungsmanagement</subfield><subfield code="0">(DE-588)4326109-7</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2=" "><subfield code="5">DE-604</subfield></datafield><datafield tag="689" ind1="1" ind2="0"><subfield code="a">Erlebnismarketing</subfield><subfield code="0">(DE-588)4318118-1</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="1" ind2="1"><subfield code="a">Kundenorientierung</subfield><subfield code="0">(DE-588)4316837-1</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="1" ind2="2"><subfield code="a">Kundenmanagement</subfield><subfield code="0">(DE-588)4236865-0</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="1" ind2=" "><subfield code="5">DE-604</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Kochann, Daniel</subfield><subfield code="e">Verfasser</subfield><subfield code="0">(DE-588)1182048684</subfield><subfield code="4">aut</subfield></datafield><datafield tag="710" ind1="2" ind2=" "><subfield code="a">Campus Verlag</subfield><subfield code="0">(DE-588)19462-1</subfield><subfield code="4">pbl</subfield></datafield><datafield tag="776" ind1="0" ind2="8"><subfield code="i">Erscheint auch als</subfield><subfield code="n">Druck-Ausgabe</subfield><subfield code="z">978-3-593-44177-1</subfield></datafield><datafield tag="776" ind1="0" ind2="8"><subfield code="i">Erscheint auch als</subfield><subfield code="n">Online-Ausgabe, EPUB</subfield><subfield code="z">978-3-593-44145-0</subfield></datafield><datafield tag="776" ind1="0" ind2="8"><subfield code="i">Erscheint auch als</subfield><subfield code="n">Druck-Ausgabe</subfield><subfield code="z">3-593-50995-4</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ZDB-73-CVB</subfield><subfield code="a">ZDB-73-CVA</subfield></datafield><datafield tag="999" ind1=" " ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-031437030</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://www.content-select.com/index.php?id=bib_view&ean=9783593441368</subfield><subfield code="l">FWS01</subfield><subfield code="p">ZDB-73-CVB</subfield><subfield code="x">Aggregator</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://www.content-select.com/index.php?id=bib_view&ean=9783593441368</subfield><subfield code="l">FWS02</subfield><subfield code="p">ZDB-73-CVB</subfield><subfield code="x">Aggregator</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://www.content-select.com/index.php?id=bib_view&ean=9783593441368</subfield><subfield code="l">UPA01</subfield><subfield code="p">ZDB-73-CVB</subfield><subfield code="x">Aggregator</subfield><subfield code="3">Volltext</subfield></datafield></record></collection> |
| id | DE-604.BV046055602 |
| illustrated | Not Illustrated |
| indexdate | 2025-02-20T06:58:26Z |
| institution | BVB |
| institution_GND | (DE-588)19462-1 |
| isbn | 9783593441368 |
| language | German |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-031437030 |
| oclc_num | 1073092513 |
| open_access_boolean | |
| owner | DE-863 DE-BY-FWS DE-862 DE-BY-FWS DE-739 |
| owner_facet | DE-863 DE-BY-FWS DE-862 DE-BY-FWS DE-739 |
| physical | 1 Online-Ressource (223 Seiten) Diagramme |
| psigel | ZDB-73-CVB ZDB-73-CVA |
| publishDate | 2019 |
| publishDateSearch | 2019 |
| publishDateSort | 2019 |
| publisher | Campus Verlag |
| record_format | marc |
| spellingShingle | Esch, Franz-Rudolf 1960- Kochann, Daniel Kunden begeistern mit System in 5 Schritten zur Customer Experience Execution Kundenorientierung (DE-588)4316837-1 gnd Erlebnismarketing (DE-588)4318118-1 gnd Kundenmanagement (DE-588)4236865-0 gnd Beziehungsmanagement (DE-588)4326109-7 gnd Verbraucherzufriedenheit (DE-588)4129147-5 gnd |
| subject_GND | (DE-588)4316837-1 (DE-588)4318118-1 (DE-588)4236865-0 (DE-588)4326109-7 (DE-588)4129147-5 |
| title | Kunden begeistern mit System in 5 Schritten zur Customer Experience Execution |
| title_auth | Kunden begeistern mit System in 5 Schritten zur Customer Experience Execution |
| title_exact_search | Kunden begeistern mit System in 5 Schritten zur Customer Experience Execution |
| title_full | Kunden begeistern mit System in 5 Schritten zur Customer Experience Execution Franz-Rudolf Esch, Daniel Kochann |
| title_fullStr | Kunden begeistern mit System in 5 Schritten zur Customer Experience Execution Franz-Rudolf Esch, Daniel Kochann |
| title_full_unstemmed | Kunden begeistern mit System in 5 Schritten zur Customer Experience Execution Franz-Rudolf Esch, Daniel Kochann |
| title_short | Kunden begeistern mit System |
| title_sort | kunden begeistern mit system in 5 schritten zur customer experience execution |
| title_sub | in 5 Schritten zur Customer Experience Execution |
| topic | Kundenorientierung (DE-588)4316837-1 gnd Erlebnismarketing (DE-588)4318118-1 gnd Kundenmanagement (DE-588)4236865-0 gnd Beziehungsmanagement (DE-588)4326109-7 gnd Verbraucherzufriedenheit (DE-588)4129147-5 gnd |
| topic_facet | Kundenorientierung Erlebnismarketing Kundenmanagement Beziehungsmanagement Verbraucherzufriedenheit |
| work_keys_str_mv | AT eschfranzrudolf kundenbegeisternmitsystemin5schrittenzurcustomerexperienceexecution AT kochanndaniel kundenbegeisternmitsystemin5schrittenzurcustomerexperienceexecution AT campusverlag kundenbegeisternmitsystemin5schrittenzurcustomerexperienceexecution |