IT vendor management as a measure for ensuring the performance of business critical software and services: an empirical study examining the potential value added to a purchasing department by managing IT vendors via eSourcing tools
Saved in:
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Düren
Shaker Verlag
2019
|
| Edition: | 1. Auflage |
| Series: | Wirtschaftswissenschaftliches Forum der FOM
Band 58 |
| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Physical Description: | XII, 145 Seiten Illustrationen, Diagramme 21 cm x 14.8 cm, 257 g |
| ISBN: | 9783844067118 3844067116 |
Staff View
MARC
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| 245 | 1 | 0 | |a IT vendor management as a measure for ensuring the performance of business critical software and services |b an empirical study examining the potential value added to a purchasing department by managing IT vendors via eSourcing tools |c David-Lee Tessmer |
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| 264 | 1 | |a Düren |b Shaker Verlag |c 2019 | |
| 300 | |a XII, 145 Seiten |b Illustrationen, Diagramme |c 21 cm x 14.8 cm, 257 g | ||
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| 653 | |a Business Critical Software | ||
| 653 | |a FOM | ||
| 653 | |a IT Vendor Management | ||
| 653 | |a Managing IT Vendors | ||
| 653 | |a eSourcing Tools | ||
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Record in the Search Index
| _version_ | 1804180144612442112 |
|---|---|
| adam_text | IT
VENDOR
MANAGEMENT
AS
A
MEASURE
FOR
ENSURING
PERFORMANCE
_________________________________ VL
T
ABLE
OF
C
ONTENT
LIST
OF
ABBREVIATIONS
................................................................................................
IX
LIST
OF
FIGURES
.........................................................................................................
XI
LIST
OF
TABLES
..........................................................................................................
XII
1
INTRODUCTION
.........................................................................................................
1
1.1
PROBLEM
DESCRIPTION
.................................................................................
1
1.2
REASONING
AND
MOTIVATION
.......................................................................
3
1.3
RESEARCH
METHODOLOGY
............................................................................
4
1.4
STATEMENT
OF
WORK
....................................................................................
5
2
THEORETICAL
STATUS
QUO
IN
RELATION
TO
IT
VENDOR
MANAGEMENT
.....................
7
2.1
IT
SOURCING
................................................................................................
7
2.1.1
REASONS
FOR
IT
SOURCING
...............................................................
7
2.1.2
FUNCTIONS
IN
IT
PROJECTS
...............................................................
14
2.1.3
DEPENDENCIES
IN
A
COMPANY
......................................................
19
2.2
IT
VENDOR
MANAGEMENT
.........................................................................
23
2.2.1
DIFFERENCES
BETWEEN
IT
VENDORS
............................................... 23
2.2.2
RESPONSIBILITIES
IN
MANAGING
IT
VENDORS
...................................
28
2.2.3
METHODS
OF
MANAGEMENT
............................................................
35
2.3
ESOURCING
TOOLS
......................................................................................
44
2.3.1
THE
APPLICATION
OF
ESOURCING
TOOLS
...........................................
44
2.3.2
RELEVANT
TOOLS
ON
THE
MARKET
.....................................................47
2.3.3
THE
VALUE
ADDED
BY
ESOURCING
TOOLS
.........................................
52
2.4
OUTLINE
OF
THE
STATUS
QUO
OF LITERATURE
.................................................
54
3
PRACTICAL
STATUS
QUO
OF
IT
VENDOR
MANAGEMENT
...........................................
56
3.1
STRUCTURING
OF
THE
RESEARCH
...................................................................
56
3.1.1
SCOPE
OF
THE
INTERVIEW
.................................................................
56
3.1.2
CONTENT
OF
THE
INTERVIEW
..............................................................
59
3.1.3
IDENTIFYING
THE
TARGET
GROUP
.......................................................
61
3.2
ANALYSIS
OF
THE
INTERVIEWS
......................................................................
62
3.2.1
CURRENT
CHALLENGES
OF
THE
PURCHASING
DEPARTMENT
..................
62
3.2.2
THE
ROLE
OF
IT
VENDOR
MANAGEMENT
..........................................65
3.2.3
IT
VENDOR
MANAGEMENT
WITH
ESOURCING
TOOLS
..........................
68
3.3
RESULTS
OF
THE
RESEARCH
.........................................................................
74
VIII
IT
VENDOR
MANAGEMENT
AS
A
MEASURE
FOR
ENSURING
PERFORMANCE
4
ANALYSIS
OF
THE
RESEARCH
.................................................................................
77
4.1
MODELLING
OF
EXISTING
APPROACHES
.........................................................
77
4.1.1
CAPTURING
OF
LITERATURE
.................................................................
77
4.1.2
CAPTURING
OF
RESEARCH
.................................................................
81
4.2
DEVELOPMENT
OF
NEW
APPROACHES
.........................................................
85
4.2.1
REDUCING
THE
COMPLEXITY
OF
IT
SOURCING
................................... 85
4.2.2
TRANSPARENCY
AS
A
KEY
FOR
CONTROL
...........................................
92
4.3
IDENTIFYING
THE
VALUE
OF
IT
VENDOR
MANAGEMENT
.................................
95
4.4
INTERPRETATION
OF
RESULTS
.........................................................................
99
5
CRITICAL
CONTENTION
AND
CONCLUSION
...............................................................
103
5.1
REVIEW
OF
THE
MAIN
RESULTS
..................................................................
103
5.2
SUMMARY
AND
OUTLOOK
..........................................................................
104
APPENDICES
...........................................................................................................
106
1
DESCRIPTION
OF
THE
IT
SOURCING
MAP
...............................................................
106
2
DATA
PROTECTION
AGREEMENT
...........................................................................
108
3
INTERVIEW
GUIDELINE
.........................................................................................
112
4
INTERVIEWS
........................................................................................................
116
4.1
COMPANY
1
............................................................................................
116
4.2
COMPANY
2
............................................................................................
121
4.3
COMPANY
3
............................................................................................
125
4.4
COMPANY
4
............................................................................................
129
REFERENCES
............................................................................................................
133
|
| any_adam_object | 1 |
| author | Tessmer, David-Lee |
| author_facet | Tessmer, David-Lee |
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| author_sort | Tessmer, David-Lee |
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| bvnumber | BV045942694 |
| classification_rvk | QP 530 |
| ctrlnum | (OCoLC)1107352858 (DE-599)DNB1184685886 |
| discipline | Wirtschaftswissenschaften |
| edition | 1. Auflage |
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| id | DE-604.BV045942694 |
| illustrated | Illustrated |
| indexdate | 2024-07-10T08:31:06Z |
| institution | BVB |
| institution_GND | (DE-588)1064118135 |
| isbn | 9783844067118 3844067116 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-031324917 |
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| owner | DE-92 |
| owner_facet | DE-92 |
| physical | XII, 145 Seiten Illustrationen, Diagramme 21 cm x 14.8 cm, 257 g |
| publishDate | 2019 |
| publishDateSearch | 2019 |
| publishDateSort | 2019 |
| publisher | Shaker Verlag |
| record_format | marc |
| series | Wirtschaftswissenschaftliches Forum der FOM |
| series2 | Wirtschaftswissenschaftliches Forum der FOM |
| spelling | Tessmer, David-Lee Verfasser aut IT vendor management as a measure for ensuring the performance of business critical software and services an empirical study examining the potential value added to a purchasing department by managing IT vendors via eSourcing tools David-Lee Tessmer 1. Auflage Düren Shaker Verlag 2019 XII, 145 Seiten Illustrationen, Diagramme 21 cm x 14.8 cm, 257 g txt rdacontent n rdamedia nc rdacarrier Wirtschaftswissenschaftliches Forum der FOM Band 58 Lieferantenwahl (DE-588)4140230-3 gnd rswk-swf Lieferantenbeurteilung (DE-588)4305459-6 gnd rswk-swf Business Critical Software FOM IT Vendor Management Managing IT Vendors eSourcing Tools (DE-588)4113937-9 Hochschulschrift gnd-content Lieferantenbeurteilung (DE-588)4305459-6 s Lieferantenwahl (DE-588)4140230-3 s DE-604 Shaker Verlag (DE-588)1064118135 pbl Wirtschaftswissenschaftliches Forum der FOM Band 58 (DE-604)BV039952708 58 DNB Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=031324917&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Tessmer, David-Lee IT vendor management as a measure for ensuring the performance of business critical software and services an empirical study examining the potential value added to a purchasing department by managing IT vendors via eSourcing tools Wirtschaftswissenschaftliches Forum der FOM Lieferantenwahl (DE-588)4140230-3 gnd Lieferantenbeurteilung (DE-588)4305459-6 gnd |
| subject_GND | (DE-588)4140230-3 (DE-588)4305459-6 (DE-588)4113937-9 |
| title | IT vendor management as a measure for ensuring the performance of business critical software and services an empirical study examining the potential value added to a purchasing department by managing IT vendors via eSourcing tools |
| title_auth | IT vendor management as a measure for ensuring the performance of business critical software and services an empirical study examining the potential value added to a purchasing department by managing IT vendors via eSourcing tools |
| title_exact_search | IT vendor management as a measure for ensuring the performance of business critical software and services an empirical study examining the potential value added to a purchasing department by managing IT vendors via eSourcing tools |
| title_full | IT vendor management as a measure for ensuring the performance of business critical software and services an empirical study examining the potential value added to a purchasing department by managing IT vendors via eSourcing tools David-Lee Tessmer |
| title_fullStr | IT vendor management as a measure for ensuring the performance of business critical software and services an empirical study examining the potential value added to a purchasing department by managing IT vendors via eSourcing tools David-Lee Tessmer |
| title_full_unstemmed | IT vendor management as a measure for ensuring the performance of business critical software and services an empirical study examining the potential value added to a purchasing department by managing IT vendors via eSourcing tools David-Lee Tessmer |
| title_short | IT vendor management as a measure for ensuring the performance of business critical software and services |
| title_sort | it vendor management as a measure for ensuring the performance of business critical software and services an empirical study examining the potential value added to a purchasing department by managing it vendors via esourcing tools |
| title_sub | an empirical study examining the potential value added to a purchasing department by managing IT vendors via eSourcing tools |
| topic | Lieferantenwahl (DE-588)4140230-3 gnd Lieferantenbeurteilung (DE-588)4305459-6 gnd |
| topic_facet | Lieferantenwahl Lieferantenbeurteilung Hochschulschrift |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=031324917&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| volume_link | (DE-604)BV039952708 |
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