APA (7th ed.) Citation

Ford, R. C., & Sturman, M. C. (2020). Managing hospitality organizations: Achieving excellence in the guest experience (Second edition.). SAGE.

Chicago Style (17th ed.) Citation

Ford, Robert C., and Michael C. Sturman. Managing Hospitality Organizations: Achieving Excellence in the Guest Experience. Second edition. Los Angeles: SAGE, 2020.

MLA (9th ed.) Citation

Ford, Robert C., and Michael C. Sturman. Managing Hospitality Organizations: Achieving Excellence in the Guest Experience. Second edition. SAGE, 2020.

Warning: These citations may not always be 100% accurate.