Fader, P. (2012). Customer Centricity: Focus on the Right Customers for Strategic Advantage (2nd ed.). Wharton Digital Press.
Chicago Style (17th ed.) CitationFader, Peter. Customer Centricity: Focus on the Right Customers for Strategic Advantage. 2nd ed. Chicago: Wharton Digital Press, 2012.
MLA (9th ed.) CitationFader, Peter. Customer Centricity: Focus on the Right Customers for Strategic Advantage. 2nd ed. Wharton Digital Press, 2012.
Warning: These citations may not always be 100% accurate.