Barros, Ó. (2017). Business engineering and service design, Volume I (Second edition.). Business Expert Press.
Chicago-Zitierstil (17. Ausg.)Barros, Óscar. Business Engineering and Service Design, Volume I. Second edition. New York, New York (222 East 46th Street, New York, NY 10017): Business Expert Press, 2017.
MLA-Zitierstil (9. Ausg.)Barros, Óscar. Business Engineering and Service Design, Volume I. Second edition. Business Expert Press, 2017.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.