Get along, get it done, get ahead: interpersonal communication in the diverse workplace
Part 1. Communication cornerstones -- 1. Diversity appreciation -- 2. Cultural competence -- 3. The sequence for success -- Part 2. Get along -- 4. Strategies for finding out what's going on -- 5. Strategies for strengthening work relationships -- Part 3. Get it done -- 6. Strategies for commun...
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
New York, New York (222 East 46th Street, New York, NY 10017)
Business Expert Press
2015
|
| Ausgabe: | First edition |
| Schriftenreihe: | Corporate communication collection
|
| Schlagworte: | |
| Online-Zugang: | FHN01 FWS01 FWS02 UBY01 Volltext |
| Zusammenfassung: | Part 1. Communication cornerstones -- 1. Diversity appreciation -- 2. Cultural competence -- 3. The sequence for success -- Part 2. Get along -- 4. Strategies for finding out what's going on -- 5. Strategies for strengthening work relationships -- Part 3. Get it done -- 6. Strategies for communicating job expectations -- 7. Strategies for giving corrective feedback -- 8. Strategies for managing conflict -- 9. Strategies for detecting deception -- Part 4. Get ahead -- 10. Trends in the global work environment -- 11. Strategies for thriving in tomorrow's global workplace -- Appendix 1. Managerial communication competencies survey -- Appendix 2. Presentation rubric listener feedback about presentation -- Appendix 3. Work plan template -- Bibliography -- Index This book goes beyond descriptions of culture-bound business practices or prescriptions for valuing diversity. Because intercultural dynamics take place in domestic as well as multinational companies, all business professionals must be competent in interpersonal communication. This practical approach presents techniques for managers to reduce diversity miscues, strategies to respond to uncomfortable conversations, and innovative ways to bridge cultural gaps. Managers will learn how to build rapport and promote constructive behaviors in a diverse work environment. The book also offers guidelines for communicating internally as well as with external stakeholders, including a section on how to develop employees' communication competencies through formal training |
| Beschreibung: | Includes bibliographical references (pages 169-174) and index |
| Beschreibung: | Online-Ressource (xii, 179 pages) |
| ISBN: | 9781631571312 9781631571305 |
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| 250 | |a First edition | ||
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| discipline | Wirtschaftswissenschaften |
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| format | Electronic eBook |
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| id | DE-604.BV045876085 |
| illustrated | Not Illustrated |
| indexdate | 2024-08-01T14:29:09Z |
| institution | BVB |
| isbn | 9781631571312 9781631571305 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-031259303 |
| oclc_num | 910848726 |
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| owner_facet | DE-863 DE-BY-FWS DE-862 DE-BY-FWS DE-92 DE-706 |
| physical | Online-Ressource (xii, 179 pages) |
| psigel | ZDB-191-BEX |
| publishDate | 2015 |
| publishDateSearch | 2015 |
| publishDateSort | 2015 |
| publisher | Business Expert Press |
| record_format | marc |
| series2 | Corporate communication collection |
| spellingShingle | Hynes, Geraldine E. Get along, get it done, get ahead interpersonal communication in the diverse workplace Communication in management Intercultural communication |
| title | Get along, get it done, get ahead interpersonal communication in the diverse workplace |
| title_auth | Get along, get it done, get ahead interpersonal communication in the diverse workplace |
| title_exact_search | Get along, get it done, get ahead interpersonal communication in the diverse workplace |
| title_full | Get along, get it done, get ahead interpersonal communication in the diverse workplace Geraldine E. Hynes |
| title_fullStr | Get along, get it done, get ahead interpersonal communication in the diverse workplace Geraldine E. Hynes |
| title_full_unstemmed | Get along, get it done, get ahead interpersonal communication in the diverse workplace Geraldine E. Hynes |
| title_short | Get along, get it done, get ahead |
| title_sort | get along get it done get ahead interpersonal communication in the diverse workplace |
| title_sub | interpersonal communication in the diverse workplace |
| topic | Communication in management Intercultural communication |
| topic_facet | Communication in management Intercultural communication |
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