Harmon, P. (2019). Business process change: A business process management guide for managers and process professionals (Fourth Edition.). MK Morgan Kaufmann Publishers, an imprint of Elsevier.
Chicago-Zitierstil (17. Ausg.)Harmon, Paul. Business Process Change: A Business Process Management Guide for Managers and Process Professionals. Fourth Edition. Cambridge, MA: MK Morgan Kaufmann Publishers, an imprint of Elsevier, 2019.
MLA-Zitierstil (9. Ausg.)Harmon, Paul. Business Process Change: A Business Process Management Guide for Managers and Process Professionals. Fourth Edition. MK Morgan Kaufmann Publishers, an imprint of Elsevier, 2019.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.