Lechner, A. (2019). Customer Reactions to Frontline Employee Emotion Authenticity: An Empirical Investigation of Boundary Conditions.
Chicago-Zitierstil (17. Ausg.)Lechner, Andreas. Customer Reactions to Frontline Employee Emotion Authenticity: An Empirical Investigation of Boundary Conditions. Augsburg, 2019.
MLA-Zitierstil (9. Ausg.)Lechner, Andreas. Customer Reactions to Frontline Employee Emotion Authenticity: An Empirical Investigation of Boundary Conditions. 2019.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.