APA (7th ed.) Citation

Daffy, C. (2019). Creating customer loyalty: Build lasting loyalty using customer experience management. Kogan Page.

Chicago Style (17th ed.) Citation

Daffy, Chris. Creating Customer Loyalty: Build Lasting Loyalty Using Customer Experience Management. London ; New York ; New Delhi: Kogan Page, 2019.

MLA (9th ed.) Citation

Daffy, Chris. Creating Customer Loyalty: Build Lasting Loyalty Using Customer Experience Management. Kogan Page, 2019.

Warning: These citations may not always be 100% accurate.