APA-Zitierstil (7. Ausg.)

Villani, I. (2018). Transform Customer Experience: How to Achieve Customer Success and Create Exceptional CX. John Wiley & Sons, Incorporated.

Chicago-Zitierstil (17. Ausg.)

Villani, Isabella. Transform Customer Experience: How to Achieve Customer Success and Create Exceptional CX. Newark: John Wiley & Sons, Incorporated, 2018.

MLA-Zitierstil (9. Ausg.)

Villani, Isabella. Transform Customer Experience: How to Achieve Customer Success and Create Exceptional CX. John Wiley & Sons, Incorporated, 2018.