APA (7th ed.) Citation

Villani, I. (2018). Transform Customer Experience: How to Achieve Customer Success and Create Exceptional CX. John Wiley & Sons, Incorporated.

Chicago Style (17th ed.) Citation

Villani, Isabella. Transform Customer Experience: How to Achieve Customer Success and Create Exceptional CX. Newark: John Wiley & Sons, Incorporated, 2018.

MLA (9th ed.) Citation

Villani, Isabella. Transform Customer Experience: How to Achieve Customer Success and Create Exceptional CX. John Wiley & Sons, Incorporated, 2018.