APA-Zitierstil (7. Ausg.)

Dew, R., & Allen, C. (2018). Customer experience innovation: How to get a lasting market edge (First edition.). Emerald Publishing.

Chicago-Zitierstil (17. Ausg.)

Dew, Robert, und Cyrus Allen. Customer Experience Innovation: How to Get a Lasting Market Edge. First edition. Bingley, UK: Emerald Publishing, 2018.

MLA-Zitierstil (9. Ausg.)

Dew, Robert, und Cyrus Allen. Customer Experience Innovation: How to Get a Lasting Market Edge. First edition. Emerald Publishing, 2018.