APA (7th ed.) Citation

Yang, H., & Qiu, R. G. (2019). Advances in Service Science: Proceedings of the 2018 INFORMS International Conference on Service Science. Springer. https://doi.org/10.1007/978-3-030-04726-9

Chicago Style (17th ed.) Citation

Yang, Hui, and Robin G. Qiu. Advances in Service Science: Proceedings of the 2018 INFORMS International Conference on Service Science. Cham: Springer, 2019. https://doi.org/10.1007/978-3-030-04726-9.

MLA (9th ed.) Citation

Yang, Hui, and Robin G. Qiu. Advances in Service Science: Proceedings of the 2018 INFORMS International Conference on Service Science. Springer, 2019. https://doi.org/10.1007/978-3-030-04726-9.