100 practical ways to improve customer experience: achieve end-to-end customer engagement in a multi-channel world
Gespeichert in:
Hauptverfasser: | , |
---|---|
Format: | Buch |
Sprache: | English |
Veröffentlicht: |
London
Kogan Page
[2018]
|
Schlagworte: | |
Beschreibung: | xvii, 281 Seiten Illustrationen |
ISBN: | 9780749482671 |
Internformat
MARC
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650 | 4 | |a Customer relations | |
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650 | 4 | |a Marketing | |
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700 | 1 | |a McDonald, Malcolm |d 1938- |0 (DE-588)118107585 |4 aut | |
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Datensatz im Suchindex
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any_adam_object | |
author | Newman, Martin McDonald, Malcolm 1938- |
author_GND | (DE-588)1166967646 (DE-588)118107585 |
author_facet | Newman, Martin McDonald, Malcolm 1938- |
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callnumber-sort | HF 45415.5 |
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classification_rvk | QP 620 |
ctrlnum | (OCoLC)1050665736 (DE-599)BVBBV045377122 |
dewey-full | 658.8/12 |
dewey-hundreds | 600 - Technology (Applied sciences) |
dewey-ones | 658 - General management |
dewey-raw | 658.8/12 |
dewey-search | 658.8/12 |
dewey-sort | 3658.8 212 |
dewey-tens | 650 - Management and auxiliary services |
discipline | Wirtschaftswissenschaften |
format | Book |
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id | DE-604.BV045377122 |
illustrated | Illustrated |
indexdate | 2024-07-10T08:16:29Z |
institution | BVB |
isbn | 9780749482671 |
language | English |
lccn | 018027582 |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-030763519 |
oclc_num | 1050665736 |
open_access_boolean | |
owner | DE-1050 |
owner_facet | DE-1050 |
physical | xvii, 281 Seiten Illustrationen |
publishDate | 2018 |
publishDateSearch | 2018 |
publishDateSort | 2018 |
publisher | Kogan Page |
record_format | marc |
spelling | Newman, Martin (DE-588)1166967646 aut 100 practical ways to improve customer experience achieve end-to-end customer engagement in a multi-channel world Martin Newman with Malcolm McDonald One hundred practical ways to improve customer experience London Kogan Page [2018] xvii, 281 Seiten Illustrationen txt rdacontent n rdamedia nc rdacarrier Customer relations Customer services Marketing Kundenmanagement (DE-588)4236865-0 gnd rswk-swf Kundenmanagement (DE-588)4236865-0 s DE-604 McDonald, Malcolm 1938- (DE-588)118107585 aut Erscheint auch als Online-Ausgabe Newman, Martin (Business consultant), author 100 practical ways to improve customer experience London ; New York : Kogan Page, [2018] 9780749482688 |
spellingShingle | Newman, Martin McDonald, Malcolm 1938- 100 practical ways to improve customer experience achieve end-to-end customer engagement in a multi-channel world Customer relations Customer services Marketing Kundenmanagement (DE-588)4236865-0 gnd |
subject_GND | (DE-588)4236865-0 |
title | 100 practical ways to improve customer experience achieve end-to-end customer engagement in a multi-channel world |
title_alt | One hundred practical ways to improve customer experience |
title_auth | 100 practical ways to improve customer experience achieve end-to-end customer engagement in a multi-channel world |
title_exact_search | 100 practical ways to improve customer experience achieve end-to-end customer engagement in a multi-channel world |
title_full | 100 practical ways to improve customer experience achieve end-to-end customer engagement in a multi-channel world Martin Newman with Malcolm McDonald |
title_fullStr | 100 practical ways to improve customer experience achieve end-to-end customer engagement in a multi-channel world Martin Newman with Malcolm McDonald |
title_full_unstemmed | 100 practical ways to improve customer experience achieve end-to-end customer engagement in a multi-channel world Martin Newman with Malcolm McDonald |
title_short | 100 practical ways to improve customer experience |
title_sort | 100 practical ways to improve customer experience achieve end to end customer engagement in a multi channel world |
title_sub | achieve end-to-end customer engagement in a multi-channel world |
topic | Customer relations Customer services Marketing Kundenmanagement (DE-588)4236865-0 gnd |
topic_facet | Customer relations Customer services Marketing Kundenmanagement |
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