APA (7th ed.) Citation

Sansbury, J. (2017). Service level manager: Careers in IT service management. BCS Learning & Development.

Chicago Style (17th ed.) Citation

Sansbury, John. Service Level Manager: Careers in IT Service Management. Swindon, UK: BCS Learning & Development, 2017.

MLA (9th ed.) Citation

Sansbury, John. Service Level Manager: Careers in IT Service Management. BCS Learning & Development, 2017.

Warning: These citations may not always be 100% accurate.