The Little Book of Big Customer Satisfaction Measurement:
Saved in:
| Main Author: | |
|---|---|
| Format: | Electronic eBook |
| Language: | English |
| Published: |
New Delhi
SAGE Publications
2013
|
| Subjects: | |
| Online Access: | FLA01 |
| Item Description: | Print version record |
| Physical Description: | 1 online resource (185 pages) |
| ISBN: | 9788132111450 8132111451 |
Staff View
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| 505 | 8 | |a This book explains the principles of customer satisfaction in a brief yet powerful manner. It will help readers build relevant and actionable customer satisfaction programmes for their organization | |
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| 650 | 7 | |a BUSINESS & ECONOMICS / Organizational Behavior |2 bisacsh | |
| 650 | 7 | |a Consumer satisfaction |2 fast | |
| 650 | 4 | |a Consumer satisfaction | |
| 700 | 1 | |a Chandra, Subhash |e Sonstige |4 oth | |
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Record in the Search Index
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| author | Rao, Ajit |
| author_facet | Rao, Ajit |
| author_role | aut |
| author_sort | Rao, Ajit |
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| collection | ZDB-4-EBU |
| contents | This book explains the principles of customer satisfaction in a brief yet powerful manner. It will help readers build relevant and actionable customer satisfaction programmes for their organization |
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| discipline | Wirtschaftswissenschaften |
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| id | DE-604.BV045359776 |
| illustrated | Not Illustrated |
| indexdate | 2024-07-10T08:15:57Z |
| institution | BVB |
| isbn | 9788132111450 8132111451 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-030746368 |
| oclc_num | 952248678 |
| open_access_boolean | |
| physical | 1 online resource (185 pages) |
| psigel | ZDB-4-EBU ZDB-4-EBU FLA_PDA_EBU |
| publishDate | 2013 |
| publishDateSearch | 2013 |
| publishDateSort | 2013 |
| publisher | SAGE Publications |
| record_format | marc |
| spelling | Rao, Ajit Verfasser aut The Little Book of Big Customer Satisfaction Measurement New Delhi SAGE Publications 2013 1 online resource (185 pages) txt rdacontent c rdamedia cr rdacarrier Print version record This book explains the principles of customer satisfaction in a brief yet powerful manner. It will help readers build relevant and actionable customer satisfaction programmes for their organization BUSINESS & ECONOMICS / Industrial Management bisacsh BUSINESS & ECONOMICS / Management bisacsh BUSINESS & ECONOMICS / Management Science bisacsh BUSINESS & ECONOMICS / Organizational Behavior bisacsh Consumer satisfaction fast Consumer satisfaction Chandra, Subhash Sonstige oth Erscheint auch als Druck-Ausgabe Rao, Ajit Little Book of Big Customer Satisfaction Measurement New Delhi : SAGE Publications, 2013 9788132109785 |
| spellingShingle | Rao, Ajit The Little Book of Big Customer Satisfaction Measurement This book explains the principles of customer satisfaction in a brief yet powerful manner. It will help readers build relevant and actionable customer satisfaction programmes for their organization BUSINESS & ECONOMICS / Industrial Management bisacsh BUSINESS & ECONOMICS / Management bisacsh BUSINESS & ECONOMICS / Management Science bisacsh BUSINESS & ECONOMICS / Organizational Behavior bisacsh Consumer satisfaction fast Consumer satisfaction |
| title | The Little Book of Big Customer Satisfaction Measurement |
| title_auth | The Little Book of Big Customer Satisfaction Measurement |
| title_exact_search | The Little Book of Big Customer Satisfaction Measurement |
| title_full | The Little Book of Big Customer Satisfaction Measurement |
| title_fullStr | The Little Book of Big Customer Satisfaction Measurement |
| title_full_unstemmed | The Little Book of Big Customer Satisfaction Measurement |
| title_short | The Little Book of Big Customer Satisfaction Measurement |
| title_sort | the little book of big customer satisfaction measurement |
| topic | BUSINESS & ECONOMICS / Industrial Management bisacsh BUSINESS & ECONOMICS / Management bisacsh BUSINESS & ECONOMICS / Management Science bisacsh BUSINESS & ECONOMICS / Organizational Behavior bisacsh Consumer satisfaction fast Consumer satisfaction |
| topic_facet | BUSINESS & ECONOMICS / Industrial Management BUSINESS & ECONOMICS / Management BUSINESS & ECONOMICS / Management Science BUSINESS & ECONOMICS / Organizational Behavior Consumer satisfaction |
| work_keys_str_mv | AT raoajit thelittlebookofbigcustomersatisfactionmeasurement AT chandrasubhash thelittlebookofbigcustomersatisfactionmeasurement |