Uplifting service: the proven path to delighting your customers, colleagues, and everyone else you meet
Gespeichert in:
1. Verfasser: | |
---|---|
Format: | Elektronisch E-Book |
Sprache: | English |
Veröffentlicht: |
[New York, NY]
Evolve Publishing
2012
|
Schlagworte: | |
Online-Zugang: | FLA01 |
Beschreibung: | Includes index Print version record |
Beschreibung: | 1 online resource (xxv, 318 pages) illustrations |
ISBN: | 9780984762569 0984762566 9780984762590 0984762590 |
Internformat
MARC
LEADER | 00000nmm a2200000zc 4500 | ||
---|---|---|---|
001 | BV045356309 | ||
003 | DE-604 | ||
005 | 00000000000000.0 | ||
007 | cr|uuu---uuuuu | ||
008 | 181212s2012 |||| o||u| ||||||eng d | ||
020 | |a 9780984762569 |9 978-0-9847625-6-9 | ||
020 | |a 0984762566 |9 0-9847625-6-6 | ||
020 | |a 9780984762590 |9 978-0-9847625-9-0 | ||
020 | |a 0984762590 |9 0-9847625-9-0 | ||
035 | |a (ZDB-4-EBU)ocn795526442 | ||
035 | |a (OCoLC)795526442 | ||
035 | |a (DE-599)BVBBV045356309 | ||
040 | |a DE-604 |b ger |e rda | ||
041 | 0 | |a eng | |
082 | 0 | |a 658.8/12 |2 23 | |
100 | 1 | |a Kaufman, Ron |e Verfasser |4 aut | |
245 | 1 | 0 | |a Uplifting service |b the proven path to delighting your customers, colleagues, and everyone else you meet |c Ron Kaufman |
264 | 1 | |a [New York, NY] |b Evolve Publishing |c 2012 | |
300 | |a 1 online resource (xxv, 318 pages) |b illustrations | ||
336 | |b txt |2 rdacontent | ||
337 | |b c |2 rdamedia | ||
338 | |b cr |2 rdacarrier | ||
500 | |a Includes index | ||
500 | |a Print version record | ||
505 | 8 | |a A breakthrough book that will surprise, delight, and uplift you, your organization, and your team. Ron Kaufman takes you on a journey into the new world of service. Through dynamic case studies and best-practice examples, you will learn how the world?s leading companies have changed the game, and how you can successfully follow this path to an uplifting service transformation | |
650 | 7 | |a BUSINESS & ECONOMICS / Industries / Service |2 bisacsh | |
650 | 7 | |a BUSINESS & ECONOMICS / Customer Relations |2 bisacsh | |
650 | 7 | |a Consumer satisfaction |2 fast | |
650 | 7 | |a Customer relations |2 fast | |
650 | 7 | |a Customer services |2 fast | |
650 | 7 | |a Interpersonal relations |2 fast | |
650 | 4 | |a Customer relations |a Customer services |a Interpersonal relations |a Consumer satisfaction | |
776 | 0 | 8 | |i Erscheint auch als |n Druck-Ausgabe |a Kaufman, Ron |t Uplifting service |d [New York, NY] : Evolve Publishing, 2012 |z 9780984762507 |
912 | |a ZDB-4-EBU | ||
999 | |a oai:aleph.bib-bvb.de:BVB01-030742900 | ||
966 | e | |u http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=546770 |l FLA01 |p ZDB-4-EBU |q FLA_PDA_EBU |x Aggregator |3 Volltext |
Datensatz im Suchindex
_version_ | 1804179185801887744 |
---|---|
any_adam_object | |
author | Kaufman, Ron |
author_facet | Kaufman, Ron |
author_role | aut |
author_sort | Kaufman, Ron |
author_variant | r k rk |
building | Verbundindex |
bvnumber | BV045356309 |
collection | ZDB-4-EBU |
contents | A breakthrough book that will surprise, delight, and uplift you, your organization, and your team. Ron Kaufman takes you on a journey into the new world of service. Through dynamic case studies and best-practice examples, you will learn how the world?s leading companies have changed the game, and how you can successfully follow this path to an uplifting service transformation |
ctrlnum | (ZDB-4-EBU)ocn795526442 (OCoLC)795526442 (DE-599)BVBBV045356309 |
dewey-full | 658.8/12 |
dewey-hundreds | 600 - Technology (Applied sciences) |
dewey-ones | 658 - General management |
dewey-raw | 658.8/12 |
dewey-search | 658.8/12 |
dewey-sort | 3658.8 212 |
dewey-tens | 650 - Management and auxiliary services |
discipline | Wirtschaftswissenschaften |
format | Electronic eBook |
fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>02186nmm a2200457zc 4500</leader><controlfield tag="001">BV045356309</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="005">00000000000000.0</controlfield><controlfield tag="007">cr|uuu---uuuuu</controlfield><controlfield tag="008">181212s2012 |||| o||u| ||||||eng d</controlfield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9780984762569</subfield><subfield code="9">978-0-9847625-6-9</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">0984762566</subfield><subfield code="9">0-9847625-6-6</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9780984762590</subfield><subfield code="9">978-0-9847625-9-0</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">0984762590</subfield><subfield code="9">0-9847625-9-0</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(ZDB-4-EBU)ocn795526442</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)795526442</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)BVBBV045356309</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield><subfield code="e">rda</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="082" ind1="0" ind2=" "><subfield code="a">658.8/12</subfield><subfield code="2">23</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Kaufman, Ron</subfield><subfield code="e">Verfasser</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">Uplifting service</subfield><subfield code="b">the proven path to delighting your customers, colleagues, and everyone else you meet</subfield><subfield code="c">Ron Kaufman</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">[New York, NY]</subfield><subfield code="b">Evolve Publishing</subfield><subfield code="c">2012</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">1 online resource (xxv, 318 pages)</subfield><subfield code="b">illustrations</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">c</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">cr</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="500" ind1=" " ind2=" "><subfield code="a">Includes index</subfield></datafield><datafield tag="500" ind1=" " ind2=" "><subfield code="a">Print version record</subfield></datafield><datafield tag="505" ind1="8" ind2=" "><subfield code="a">A breakthrough book that will surprise, delight, and uplift you, your organization, and your team. Ron Kaufman takes you on a journey into the new world of service. Through dynamic case studies and best-practice examples, you will learn how the world?s leading companies have changed the game, and how you can successfully follow this path to an uplifting service transformation</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">BUSINESS & ECONOMICS / Industries / Service</subfield><subfield code="2">bisacsh</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">BUSINESS & ECONOMICS / Customer Relations</subfield><subfield code="2">bisacsh</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Consumer satisfaction</subfield><subfield code="2">fast</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Customer relations</subfield><subfield code="2">fast</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Customer services</subfield><subfield code="2">fast</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Interpersonal relations</subfield><subfield code="2">fast</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Customer relations</subfield><subfield code="a">Customer services</subfield><subfield code="a">Interpersonal relations</subfield><subfield code="a">Consumer satisfaction</subfield></datafield><datafield tag="776" ind1="0" ind2="8"><subfield code="i">Erscheint auch als</subfield><subfield code="n">Druck-Ausgabe</subfield><subfield code="a">Kaufman, Ron</subfield><subfield code="t">Uplifting service</subfield><subfield code="d">[New York, NY] : Evolve Publishing, 2012</subfield><subfield code="z">9780984762507</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ZDB-4-EBU</subfield></datafield><datafield tag="999" ind1=" " ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-030742900</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=546770</subfield><subfield code="l">FLA01</subfield><subfield code="p">ZDB-4-EBU</subfield><subfield code="q">FLA_PDA_EBU</subfield><subfield code="x">Aggregator</subfield><subfield code="3">Volltext</subfield></datafield></record></collection> |
id | DE-604.BV045356309 |
illustrated | Illustrated |
indexdate | 2024-07-10T08:15:51Z |
institution | BVB |
isbn | 9780984762569 0984762566 9780984762590 0984762590 |
language | English |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-030742900 |
oclc_num | 795526442 |
open_access_boolean | |
physical | 1 online resource (xxv, 318 pages) illustrations |
psigel | ZDB-4-EBU ZDB-4-EBU FLA_PDA_EBU |
publishDate | 2012 |
publishDateSearch | 2012 |
publishDateSort | 2012 |
publisher | Evolve Publishing |
record_format | marc |
spelling | Kaufman, Ron Verfasser aut Uplifting service the proven path to delighting your customers, colleagues, and everyone else you meet Ron Kaufman [New York, NY] Evolve Publishing 2012 1 online resource (xxv, 318 pages) illustrations txt rdacontent c rdamedia cr rdacarrier Includes index Print version record A breakthrough book that will surprise, delight, and uplift you, your organization, and your team. Ron Kaufman takes you on a journey into the new world of service. Through dynamic case studies and best-practice examples, you will learn how the world?s leading companies have changed the game, and how you can successfully follow this path to an uplifting service transformation BUSINESS & ECONOMICS / Industries / Service bisacsh BUSINESS & ECONOMICS / Customer Relations bisacsh Consumer satisfaction fast Customer relations fast Customer services fast Interpersonal relations fast Customer relations Customer services Interpersonal relations Consumer satisfaction Erscheint auch als Druck-Ausgabe Kaufman, Ron Uplifting service [New York, NY] : Evolve Publishing, 2012 9780984762507 |
spellingShingle | Kaufman, Ron Uplifting service the proven path to delighting your customers, colleagues, and everyone else you meet A breakthrough book that will surprise, delight, and uplift you, your organization, and your team. Ron Kaufman takes you on a journey into the new world of service. Through dynamic case studies and best-practice examples, you will learn how the world?s leading companies have changed the game, and how you can successfully follow this path to an uplifting service transformation BUSINESS & ECONOMICS / Industries / Service bisacsh BUSINESS & ECONOMICS / Customer Relations bisacsh Consumer satisfaction fast Customer relations fast Customer services fast Interpersonal relations fast Customer relations Customer services Interpersonal relations Consumer satisfaction |
title | Uplifting service the proven path to delighting your customers, colleagues, and everyone else you meet |
title_auth | Uplifting service the proven path to delighting your customers, colleagues, and everyone else you meet |
title_exact_search | Uplifting service the proven path to delighting your customers, colleagues, and everyone else you meet |
title_full | Uplifting service the proven path to delighting your customers, colleagues, and everyone else you meet Ron Kaufman |
title_fullStr | Uplifting service the proven path to delighting your customers, colleagues, and everyone else you meet Ron Kaufman |
title_full_unstemmed | Uplifting service the proven path to delighting your customers, colleagues, and everyone else you meet Ron Kaufman |
title_short | Uplifting service |
title_sort | uplifting service the proven path to delighting your customers colleagues and everyone else you meet |
title_sub | the proven path to delighting your customers, colleagues, and everyone else you meet |
topic | BUSINESS & ECONOMICS / Industries / Service bisacsh BUSINESS & ECONOMICS / Customer Relations bisacsh Consumer satisfaction fast Customer relations fast Customer services fast Interpersonal relations fast Customer relations Customer services Interpersonal relations Consumer satisfaction |
topic_facet | BUSINESS & ECONOMICS / Industries / Service BUSINESS & ECONOMICS / Customer Relations Consumer satisfaction Customer relations Customer services Interpersonal relations Customer relations Customer services Interpersonal relations Consumer satisfaction |
work_keys_str_mv | AT kaufmanron upliftingservicetheprovenpathtodelightingyourcustomerscolleaguesandeveryoneelseyoumeet |