APA-Zitierstil (7. Ausg.)

Mastracci, S. H. (2012). Emotional labor and crisis response: Working on the razor's edge. M.E. Sharpe.

Chicago-Zitierstil (17. Ausg.)

Mastracci, Sharon H. Emotional Labor and Crisis Response: Working on the Razor's Edge. Armonk, N.Y: M.E. Sharpe, 2012.

MLA-Zitierstil (9. Ausg.)

Mastracci, Sharon H. Emotional Labor and Crisis Response: Working on the Razor's Edge. M.E. Sharpe, 2012.