Bhattacharya, D. (2013). Microsoft Dynamics CRM 2011 cookbook: Includes over 75 incredible recipes for deploying, configuring, and customizing your CRM application = Microsoft Dynamics Customer Relationship Management cookbook. Packt Publishing.
Chicago-Zitierstil (17. Ausg.)Bhattacharya, Dipankar. Microsoft Dynamics CRM 2011 Cookbook: Includes over 75 Incredible Recipes for Deploying, Configuring, and Customizing Your CRM Application = Microsoft Dynamics Customer Relationship Management Cookbook. Birmingham: Packt Publishing, 2013.
MLA-Zitierstil (9. Ausg.)Bhattacharya, Dipankar. Microsoft Dynamics CRM 2011 Cookbook: Includes over 75 Incredible Recipes for Deploying, Configuring, and Customizing Your CRM Application = Microsoft Dynamics Customer Relationship Management Cookbook. Packt Publishing, 2013.