Reference and information services: an introduction

"Guided by a national advisory board of educators and practitioners, this thoroughly updated text expertly keeps up with new technologies and practices while remaining grounded in the basics of reference work. Chapters on fundamental concepts, major reference sources, and special topics provide...

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Bibliographic Details
Main Authors: Cassell, Kay Ann (Author), Hiremath, Uma (Author)
Format: Book
Language:English
Published: Chicago ALA Neal-Schuman Association [2018]
Edition:Fourth edition
Subjects:
Online Access:Inhaltsverzeichnis
Summary:"Guided by a national advisory board of educators and practitioners, this thoroughly updated text expertly keeps up with new technologies and practices while remaining grounded in the basics of reference work. Chapters on fundamental concepts, major reference sources, and special topics provide a solid foundation; the text also offers fresh insight on core issues, including ethics, readers' advisory, information literacy, selecting and evaluating reference materials, assessing and improving reference services, guidance on conducting reference interviews with a range of different library users, and much more"...
Item Description:Includes bibliographical references and indexes
Physical Description:XV, 484 Seiten
ISBN:9780838915684