APA-Zitierstil (7. Ausg.)

Russell, B. (2009). Smiling down the line: Info-service work in the global economy. University of Toronto Press.

Chicago-Zitierstil (17. Ausg.)

Russell, Bob. Smiling Down the Line: Info-service Work in the Global Economy. Toronto, Ontario ; Buffalo, New York ; London, England: University of Toronto Press, 2009.

MLA-Zitierstil (9. Ausg.)

Russell, Bob. Smiling Down the Line: Info-service Work in the Global Economy. University of Toronto Press, 2009.