Achieving success through innovation: cases and insights from the hospitality, travel, and tourism industry
This book investigates the genesis and success of innovation in the hospitality industry as detailed in over four dozen case studies. In many of the cases, the innovators themselves provide the insights into their innovative inspiration and the lessons learned from the way they brought their ideas t...
Saved in:
| Main Authors: | , , , , |
|---|---|
| Other Authors: | |
| Format: | Electronic eBook |
| Language: | English |
| Published: |
New York, New York (222 East 46th Street, New York, NY 10017)
Business Expert Press
2016
|
| Edition: | First edition |
| Series: | Service systems and innovations in business and society collection
|
| Subjects: | |
| Summary: | This book investigates the genesis and success of innovation in the hospitality industry as detailed in over four dozen case studies. In many of the cases, the innovators themselves provide the insights into their innovative inspiration and the lessons learned from the way they brought their ideas to life. The cases include innovations for improved customer service, stronger human resources, and new food service and lodging concepts. While updated technology forms the basis for many of the innovations, some of the cases focus specifically on technology improvements, with a particular focus on the use of technology as a mediator in the service value chain. With the passage of several years, the book shares the outcome of the innovative concepts--most of which continue to operate. The lessons presented will provide you a valuable perspective on success through innovation, whether you are operating in the hospitality industry or another business |
| Item Description: | Title from PDF title page (viewed on September 14, 2016) |
| Physical Description: | 1 online resource (x, 200 pages) |
| ISBN: | 9781631570445 |
Staff View
MARC
| LEADER | 00000nmm a2200000zc 4500 | ||
|---|---|---|---|
| 001 | BV045254385 | ||
| 003 | DE-604 | ||
| 005 | 00000000000000.0 | ||
| 007 | cr|uuu---uuuuu | ||
| 008 | 181026s2016 |||| o||u| ||||||eng d | ||
| 020 | |a 9781631570445 |9 978-1-63157-044-5 | ||
| 035 | |a (ZDB-30-PAD)EBC4677082 | ||
| 035 | |a (ZDB-89-EBL)EBL4677082 | ||
| 035 | |a (ZDB-38-EBR)ebr11261843 | ||
| 035 | |a (OCoLC)958566299 | ||
| 035 | |a (DE-599)BVBBV045254385 | ||
| 040 | |a DE-604 |b ger |e rda | ||
| 041 | 0 | |a eng | |
| 082 | 0 | |a 647.94068 |2 23 | |
| 100 | 1 | |a Enz, Cathy A. |d 1956- |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Achieving success through innovation |b cases and insights from the hospitality, travel, and tourism industry |c Cathy A. Enz, Sheryl E. Kimes, Judy A. Siguaw, Rohit Verma, and Kate Walsh ; edited by Glenn Withiam |
| 250 | |a First edition | ||
| 264 | 1 | |a New York, New York (222 East 46th Street, New York, NY 10017) |b Business Expert Press |c 2016 | |
| 300 | |a 1 online resource (x, 200 pages) | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b c |2 rdamedia | ||
| 338 | |b cr |2 rdacarrier | ||
| 490 | 0 | |a Service systems and innovations in business and society collection | |
| 500 | |a Title from PDF title page (viewed on September 14, 2016) | ||
| 520 | |a This book investigates the genesis and success of innovation in the hospitality industry as detailed in over four dozen case studies. In many of the cases, the innovators themselves provide the insights into their innovative inspiration and the lessons learned from the way they brought their ideas to life. The cases include innovations for improved customer service, stronger human resources, and new food service and lodging concepts. While updated technology forms the basis for many of the innovations, some of the cases focus specifically on technology improvements, with a particular focus on the use of technology as a mediator in the service value chain. With the passage of several years, the book shares the outcome of the innovative concepts--most of which continue to operate. The lessons presented will provide you a valuable perspective on success through innovation, whether you are operating in the hospitality industry or another business | ||
| 650 | 4 | |a Hospitality industry |x Management | |
| 650 | 4 | |a Tourism |x Management | |
| 650 | 4 | |a Technological innovations | |
| 700 | 1 | |a Kimes, Sheryl E. |4 aut | |
| 700 | 1 | |a Siguaw, Judy A. |4 aut | |
| 700 | 1 | |a Verma, Rohit. |4 aut | |
| 700 | 1 | |a Walsh, Kate. |4 aut | |
| 700 | 1 | |a Withiam, Glenn. |4 edt | |
| 776 | 0 | 8 | |i Erscheint auch als |n Druck-Ausgabe |z 9781631570438 |
| 912 | |a ZDB-30-PAD | ||
| 999 | |a oai:aleph.bib-bvb.de:BVB01-030642360 | ||
Record in the Search Index
| _version_ | 1804179001501024256 |
|---|---|
| any_adam_object | |
| author | Enz, Cathy A. 1956- Kimes, Sheryl E. Siguaw, Judy A. Verma, Rohit Walsh, Kate |
| author2 | Withiam, Glenn |
| author2_role | edt |
| author2_variant | g w gw |
| author_facet | Enz, Cathy A. 1956- Kimes, Sheryl E. Siguaw, Judy A. Verma, Rohit Walsh, Kate Withiam, Glenn |
| author_role | aut aut aut aut aut |
| author_sort | Enz, Cathy A. 1956- |
| author_variant | c a e ca cae s e k se sek j a s ja jas r v rv k w kw |
| building | Verbundindex |
| bvnumber | BV045254385 |
| collection | ZDB-30-PAD |
| ctrlnum | (ZDB-30-PAD)EBC4677082 (ZDB-89-EBL)EBL4677082 (ZDB-38-EBR)ebr11261843 (OCoLC)958566299 (DE-599)BVBBV045254385 |
| dewey-full | 647.94068 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 647 - Management of public households |
| dewey-raw | 647.94068 |
| dewey-search | 647.94068 |
| dewey-sort | 3647.94068 |
| dewey-tens | 640 - Home and family management |
| discipline | Agrar-/Forst-/Ernährungs-/Haushaltswissenschaft / Gartenbau |
| edition | First edition |
| format | Electronic eBook |
| fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>02638nmm a2200457zc 4500</leader><controlfield tag="001">BV045254385</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="005">00000000000000.0</controlfield><controlfield tag="007">cr|uuu---uuuuu</controlfield><controlfield tag="008">181026s2016 |||| o||u| ||||||eng d</controlfield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9781631570445</subfield><subfield code="9">978-1-63157-044-5</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(ZDB-30-PAD)EBC4677082</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(ZDB-89-EBL)EBL4677082</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(ZDB-38-EBR)ebr11261843</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)958566299</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)BVBBV045254385</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield><subfield code="e">rda</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="082" ind1="0" ind2=" "><subfield code="a">647.94068</subfield><subfield code="2">23</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Enz, Cathy A.</subfield><subfield code="d">1956-</subfield><subfield code="e">Verfasser</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">Achieving success through innovation</subfield><subfield code="b">cases and insights from the hospitality, travel, and tourism industry</subfield><subfield code="c">Cathy A. Enz, Sheryl E. Kimes, Judy A. Siguaw, Rohit Verma, and Kate Walsh ; edited by Glenn Withiam</subfield></datafield><datafield tag="250" ind1=" " ind2=" "><subfield code="a">First edition</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">New York, New York (222 East 46th Street, New York, NY 10017)</subfield><subfield code="b">Business Expert Press</subfield><subfield code="c">2016</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">1 online resource (x, 200 pages)</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">c</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">cr</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="490" ind1="0" ind2=" "><subfield code="a">Service systems and innovations in business and society collection</subfield></datafield><datafield tag="500" ind1=" " ind2=" "><subfield code="a">Title from PDF title page (viewed on September 14, 2016)</subfield></datafield><datafield tag="520" ind1=" " ind2=" "><subfield code="a">This book investigates the genesis and success of innovation in the hospitality industry as detailed in over four dozen case studies. In many of the cases, the innovators themselves provide the insights into their innovative inspiration and the lessons learned from the way they brought their ideas to life. The cases include innovations for improved customer service, stronger human resources, and new food service and lodging concepts. While updated technology forms the basis for many of the innovations, some of the cases focus specifically on technology improvements, with a particular focus on the use of technology as a mediator in the service value chain. With the passage of several years, the book shares the outcome of the innovative concepts--most of which continue to operate. The lessons presented will provide you a valuable perspective on success through innovation, whether you are operating in the hospitality industry or another business</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Hospitality industry</subfield><subfield code="x">Management</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Tourism</subfield><subfield code="x">Management</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Technological innovations</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Kimes, Sheryl E.</subfield><subfield code="4">aut</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Siguaw, Judy A.</subfield><subfield code="4">aut</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Verma, Rohit.</subfield><subfield code="4">aut</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Walsh, Kate.</subfield><subfield code="4">aut</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Withiam, Glenn.</subfield><subfield code="4">edt</subfield></datafield><datafield tag="776" ind1="0" ind2="8"><subfield code="i">Erscheint auch als</subfield><subfield code="n">Druck-Ausgabe</subfield><subfield code="z">9781631570438</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ZDB-30-PAD</subfield></datafield><datafield tag="999" ind1=" " ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-030642360</subfield></datafield></record></collection> |
| id | DE-604.BV045254385 |
| illustrated | Not Illustrated |
| indexdate | 2024-07-10T08:12:55Z |
| institution | BVB |
| isbn | 9781631570445 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-030642360 |
| oclc_num | 958566299 |
| open_access_boolean | |
| physical | 1 online resource (x, 200 pages) |
| psigel | ZDB-30-PAD |
| publishDate | 2016 |
| publishDateSearch | 2016 |
| publishDateSort | 2016 |
| publisher | Business Expert Press |
| record_format | marc |
| series2 | Service systems and innovations in business and society collection |
| spelling | Enz, Cathy A. 1956- Verfasser aut Achieving success through innovation cases and insights from the hospitality, travel, and tourism industry Cathy A. Enz, Sheryl E. Kimes, Judy A. Siguaw, Rohit Verma, and Kate Walsh ; edited by Glenn Withiam First edition New York, New York (222 East 46th Street, New York, NY 10017) Business Expert Press 2016 1 online resource (x, 200 pages) txt rdacontent c rdamedia cr rdacarrier Service systems and innovations in business and society collection Title from PDF title page (viewed on September 14, 2016) This book investigates the genesis and success of innovation in the hospitality industry as detailed in over four dozen case studies. In many of the cases, the innovators themselves provide the insights into their innovative inspiration and the lessons learned from the way they brought their ideas to life. The cases include innovations for improved customer service, stronger human resources, and new food service and lodging concepts. While updated technology forms the basis for many of the innovations, some of the cases focus specifically on technology improvements, with a particular focus on the use of technology as a mediator in the service value chain. With the passage of several years, the book shares the outcome of the innovative concepts--most of which continue to operate. The lessons presented will provide you a valuable perspective on success through innovation, whether you are operating in the hospitality industry or another business Hospitality industry Management Tourism Management Technological innovations Kimes, Sheryl E. aut Siguaw, Judy A. aut Verma, Rohit. aut Walsh, Kate. aut Withiam, Glenn. edt Erscheint auch als Druck-Ausgabe 9781631570438 |
| spellingShingle | Enz, Cathy A. 1956- Kimes, Sheryl E. Siguaw, Judy A. Verma, Rohit Walsh, Kate Achieving success through innovation cases and insights from the hospitality, travel, and tourism industry Hospitality industry Management Tourism Management Technological innovations |
| title | Achieving success through innovation cases and insights from the hospitality, travel, and tourism industry |
| title_auth | Achieving success through innovation cases and insights from the hospitality, travel, and tourism industry |
| title_exact_search | Achieving success through innovation cases and insights from the hospitality, travel, and tourism industry |
| title_full | Achieving success through innovation cases and insights from the hospitality, travel, and tourism industry Cathy A. Enz, Sheryl E. Kimes, Judy A. Siguaw, Rohit Verma, and Kate Walsh ; edited by Glenn Withiam |
| title_fullStr | Achieving success through innovation cases and insights from the hospitality, travel, and tourism industry Cathy A. Enz, Sheryl E. Kimes, Judy A. Siguaw, Rohit Verma, and Kate Walsh ; edited by Glenn Withiam |
| title_full_unstemmed | Achieving success through innovation cases and insights from the hospitality, travel, and tourism industry Cathy A. Enz, Sheryl E. Kimes, Judy A. Siguaw, Rohit Verma, and Kate Walsh ; edited by Glenn Withiam |
| title_short | Achieving success through innovation |
| title_sort | achieving success through innovation cases and insights from the hospitality travel and tourism industry |
| title_sub | cases and insights from the hospitality, travel, and tourism industry |
| topic | Hospitality industry Management Tourism Management Technological innovations |
| topic_facet | Hospitality industry Management Tourism Management Technological innovations |
| work_keys_str_mv | AT enzcathya achievingsuccessthroughinnovationcasesandinsightsfromthehospitalitytravelandtourismindustry AT kimessheryle achievingsuccessthroughinnovationcasesandinsightsfromthehospitalitytravelandtourismindustry AT siguawjudya achievingsuccessthroughinnovationcasesandinsightsfromthehospitalitytravelandtourismindustry AT vermarohit achievingsuccessthroughinnovationcasesandinsightsfromthehospitalitytravelandtourismindustry AT walshkate achievingsuccessthroughinnovationcasesandinsightsfromthehospitalitytravelandtourismindustry AT withiamglenn achievingsuccessthroughinnovationcasesandinsightsfromthehospitalitytravelandtourismindustry |