Libraries without walls 6: evaluating the distributed delivery of library services

This edited collection is drawn from the sixth Libraries Without Walls Conference, held in 2005. From their beginnings in 1995, the Libraries Without Walls conferences have mapped a major change in the practice of librarianship. While library services are still concerned to provide users with physic...

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Körperschaft: Libraries Without Walls Conference Manchester (VerfasserIn)
Weitere Verfasser: Brophy, Peter 1950- (HerausgeberIn), Craven, Jenny 1961- (HerausgeberIn), Markland, Margaret (HerausgeberIn)
Format: Elektronisch Tagungsbericht E-Book
Sprache:English
Veröffentlicht: London Facet 2006
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Zusammenfassung:This edited collection is drawn from the sixth Libraries Without Walls Conference, held in 2005. From their beginnings in 1995, the Libraries Without Walls conferences have mapped a major change in the practice of librarianship. While library services are still concerned to provide users with physical access to their buildings, electronic access, often from remote locations, is becoming ever more dominant. Papers presented at previous LWW conferences have provided examples of how libraries are pushing out the frontiers of their services. In 2005, a different approach was taken. The question was asked, 'How do we know whether these new services are having a positive impact on our users?' In response, papers written by leading professionals worldwide followed these broad themes: theoretical approaches to the evaluation of the new services, with an emphasis on qualitative methods; the user experience: what do we know about the users of these services? assessment of the usability - including the accessibility - of the services; and, measuring the outcomes and impact. These state-of-the-art papers will enable library managers and information professionals in all sectors to keep abreast of the latest developments in this vital area. The book will also assist educational specialists and course developers in increasing their understanding of the role and importance of information in the learning process
Beschreibung:Title from publisher's bibliographic system (viewed on 05 Jul 2018)
Keynote address : involving the customer in library planning and decision making -- Denmark's Electronic Research Library : evaluation of services through user surveys and usability tests -- Beyond the guidelines : assisment of the usability and assessibility of distributed services from the users' perspective -- Online services verses online chaos : evaluating online services in a Greek academic library -- The Hellenic Academic Libraries Consortium (HEAL-Link) and its effect on library services in Greece : the case of Aristotle University library system -- Information seeking in large-scale resource discovery environments : users and union catalogues -- A "joined-up" electronic journal service : user attitudes and behaviour -- Climbing the ladders and sidestepping the snakes : acheiving accessibility through a co-ordinated and strategic approach -- The impact of library and information services on health professionals' ability to locate information for patient care --
- We know we are making a difference but can we prove it? : Impact measurement in a higher education library --Proving our worth? : Measuring the impact of the public library service in the UK -- Outcomes and impacts, dollars and sense: are libraries measuring up? -- Logitude II: assessing the value and impact of library services over time -- The use of electronic journals in academic libraries in Castilla y Leʹon -- The integration of library activities in the academic world: a practitioner's view -- Monitoring PULMAN's Oeiras Manifesto Action Plan -- Enabling the library in university systems : trail and evaluation in the use of library services away from the library --Towards an integrated theory of digital library success from the users' perspective -- The role of digital libraries in helping students attend to source information -- A DiVA for every audience : lessons learned from the evaluation of an online digital video library --
- Usability evaluation of Ebrary and OverDrive e-book online systems -- Tearing down the walls: demand in an academic library
Beschreibung:1 Online-Ressource (x, 242 Seiten)
ISBN:9781856048026
DOI:10.29085/9781856048026