Smit, B. (2018). Sustainable Customer Experience Design: Co-Creating Experiences in Events, Tourism and Hospitality. Routledge.
Chicago Style (17th ed.) CitationSmit, Bert. Sustainable Customer Experience Design: Co-Creating Experiences in Events, Tourism and Hospitality. Milton: Routledge, 2018.
MLA (9th ed.) CitationSmit, Bert. Sustainable Customer Experience Design: Co-Creating Experiences in Events, Tourism and Hospitality. Routledge, 2018.
Warning: These citations may not always be 100% accurate.