Smit, B. (2018). Sustainable Customer Experience Design: Co-Creating Experiences in Events, Tourism and Hospitality. Routledge.
Chicago-Zitierstil (17. Ausg.)Smit, Bert. Sustainable Customer Experience Design: Co-Creating Experiences in Events, Tourism and Hospitality. Milton: Routledge, 2018.
MLA-Zitierstil (9. Ausg.)Smit, Bert. Sustainable Customer Experience Design: Co-Creating Experiences in Events, Tourism and Hospitality. Routledge, 2018.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.