Foundations of Enterprise Governance and Enterprise Engineering: Presenting the Employee-Centric Theory of Organization
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| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Cham
Springer
[2017]
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| Series: | The Enterprise Engineering Series
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| Subjects: | |
| Online Access: | Inhaltstext http://www.springer.com/ Inhaltsverzeichnis |
| Physical Description: | xix, 574 Seiten Illustrationen, Diagramme 23.5 cm x 15.5 cm |
| ISBN: | 9783319721064 3319721062 |
Staff View
MARC
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| 653 | |a Information Systems Applications | ||
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Record in the Search Index
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| adam_text | Contents
X The Importance of Foundational Insights for Enterprises............. 1
1.1 Introduction .............................................. 1
1.1.1 Society of Enterprises................................. 1
1.1.2 Organizing and Organization........................... 2
1.1.3 The Employee-Centric Theory of Organization............ 5
1.1.4 Defining the Notion of Enterprise...................... 8
1.1.5 Outlining Further Introductory Observations............ 9
1.2 Poor Enterprise Strategic and Operational Performance: Core
Reasons and Core Types of Problems.......................... 11
1.2.1 The Problem of Organized Complexity................... 11
1.2.2 Enterprises as Organized Complexities................. 12
1.2.3 About Enterprise Strategic Success.................... 14
1.2.4 Core Reasons for Strategic Failures................... 16
1.2.5 Common and Special Causes of Poor Enterprise
Performance and the Fundamental Attribution Error ... 22
1.3 Essential Enterprise Competences............................ . 24
1.3.1 Operational and Governance Competence................. 24
1.3.2 Enterprise Governance Defined......................... 25
1.3.3 Competence Outcome.................................... 27
1.4 IT Governance and Business and IT Alignment................. 28
1.4.1 Governing IT Developments with Questionable
Results............................................ 28
1.4.2 IT Performance in Terms of Enterprise Value? ....... 30
1.4.3 The Problematic Nature of Information Economics .... 31
1.4.4 Enterprise-Wide Design Focus Is Essential............. 34
1.4.5 Acknowledging Enterprise Governance .................. 36
1.5 Corporate Governance and the Issue of Compliance............ 37
1.5.1 Public Enterprises: The Origin of Corporate
Governance......................................... 37
1.5.2 What Is Corporate Governance?......................... 38
xi
xii Contents
1.5.3 First Crisis: The ‘Agency Problem’............... . . . 40
1.5.4 Second Crisis: Questionable Ideas and Financial
Scandals................................................ 41
1.5.5 Corporate Governance Structural Aspects............. 44
1.5.6 Corporate Governance Reform. ....................... 46
1.5.7 Compliance: Enterprise-Wide Design Is Inevitable . ... 52
1.5.8 A Different View on Enterprise Governance............... 53
1.6 The Close Relationship Between Enterprise Governance and
Enterprise Engineering........................................... 54
1.6.1 Enterprise Governance: Necessary and Sufficient..... 54
1.6.2 Enterprise Engineering as a Core Aspect of Enterprise
Governance............................................. 56
1.7 In Search of a Sound Theoretical Approach........................ 58
1.7.1 Avoiding the ‘Witch Doctor’ Approach.................... 58
1.7.2 Questionable Business School ‘Theories’................ 61
1.7.3 Theoretical and Practical Diversity and
Incompleteness......................................... 64
1.7.4 Foundational Sciences as the Basis for Design
Science.............................................. . 66
1.7.5 Foundations for Understanding and Designing
Enterprises............................................. 68
1.7.6 Are Universally Applicable Enterprise (Design)
Theories Possible?..................................... 70
1.8 Outlining the Next Chapters...................................... 72
1.8.1 Summing Up the Previous Discussion...................... 72
1.8.2 Chapter 2. Philosophical Foundation: About
Knowledge, Truth, Language, and Human Existence ... 74
1.8.3 Chapter 3. Ontological Foundation: The Nature of
Society and Enterprises................................. 75
1.8.4 Chapter 4. Ideological Foundation: Beliefs and
Convictions............................................. 76
1.8.5 Further Reading: Practicing Foundational Insights . ... 78
References............................................................. 80
2 Philosophical Foundation.............................................. 87
2.1 Introduction..................................................... 87
2.2 Traditional Viewpoints in Western Philosophy.................... 90
2.2.1 Knowledge, Truth, and Rationality: A First
Orientation............................................. 90
2.2.2 Empiricism: Sensory Experiences as the Sought Basis
for Knowledge........................................... 96
2.2.3 Idealism: The World of Ideas............................ 98
2.2.4 Idealism: The World as a Human ‘Construction’.......... 100
2.2.5 Idealism: About the Possibility of Scientific
Knowledge.............................................. 103
Contents xiii
2.2.6 Nominalism and the Prevalence of Universals......... 106
2.2.7 Naturalism and Realism: Nature as the Source
of Knowledge..................................... 107
2.2.8 Materialism and Determinism: Mechanistic
Worldview............................................... 108
2.3 The Troublesome Quest for Certainty............................. Ill
2.3.1 Cartesianism: The Quest for Unshakable Truth........ Ill
2.3.2 Positivism: Trying to Find the Solid Basis for
Unshakeable Truth....................................... 112
2.3.3 Can the Truth of Hypotheses Be Conclusively
Established?............................................ 115
2.3.4 The Paradox of Mechanism, Morality, and Free Will... 118
2.3.5 Theories About Truth: No Unshakeable Foundation . . . 120
2.3.6 Even More Uncertainty............................. 124
2.3.7 Pragmatism: The Utilitarian Perspective on Truth.... 126
2.4 Opposing Scientism: The Focus on Human Existence................ 128
2.4.1 Modem Science’s Dramatic Shift and Regaining
Human Experiences....................................... 128
2.4.2 Existential Phenomenology: The Centrality of Human
Experiences............................................. 132
2.4.3 The Emerging Dialectic View on Discovering Truth
and Knowledge........................................... 139
2.4.4 Postmodernism: Questioning Modernism’s Views
and Results............................................. 141
2.4.5 Science and Ideology: Different Forms of Rationality ... 152
2.4.6 Implications of the Modernism Versus Postmodernism
Debate.................................................. 156
2.5 Philosophy of Language.......................................... 158
2.5.1 The Positivist Perspective........................ 158
2.5.2 The Social or Pragmatic Perspective............... 162
2.5.3 Communicative Acts, Speech Acts................... 165
2.5.4 Habermas’ Theory of Communicative Action: The
Possibility of Social Order....................... 169
2.6 Core Aspects of Eastern Philosophy.............................. 173
2.6.1 Origins........................................... 173
2.6.2 Views on Knowledge and Social Relationships....... 174
2.6.3 Other Views on Logic and Rationality.............. 176
2.7 Implications of the Philosophical Foundation for Enterprise
Governance and Enterprise Engineering............................ 177
References............................................................. 187
3 Ontological Foundation................................................. 193
3.1 Introduction.................................................... 193
3.2 Prologue to Sociological Theories............................... 195
3.2.1 Philosophical Assumptions and Methodological
Viewpoints...................................... 195
xiv
Contents
3.2.2 Essential Viewpoints for Studying Society.......... 197
3.2.3 Archetypical Sociological Theories ............... 200
3.3 Positivist Paradigm, Structural Functionalism, and Social
System Theory................................................ 202
3.3.1 Positivist Paradigm................................ 202
3.3.2 Structural Functionalism .......................... 204
3.3.3 Social System Theory............................... 210
3.4 Interpretive Paradigm and Symbolic Interactionism............ 214
3.4.1 Interpretive Paradigm (Interpretivism)..... ....... 214
3.4.2 Symbolic Interactionism............................ 215
3.5 The Critical Paradigm and Social Conflict Theory . .......... 219
3.5.1 Critical Paradigm.................................. 219
3.5.2 Social Conflict Theory............................. 221
3.6 Culture...................................................... 224
3.6.1 Origin and Descriptions of Culture.................. 224
3.6.2 Main Categories of Culture......................... 225
3.6.3 Language, Cultural Reproduction, and Culture
Change............................................. 226
3.7 Society........................................................ 229
3.7.1 Society and Social Organization....................... 229
3.7.2 Societal Development: Historical Perspective . ...... 230
3.7.3 Modem Society: Division of Labor, Functional
Interdependence, Instrumental Solidarity, and Social
Order................................................. 231
3.7.4 Types of Social Action, Authority, and the
Rationalization of Society............................ 233
3.7.5 Societal Development: Change Drivers.................. 236
3.7.6 Social Organizing and Organization.................. 237
3.8 Emergence: The Manifestation of the Unknown .................... 239
3.8.1 Mechanism Versus Evolutionism......................... 239
3.8.2 Complexity, Dynamics, and Inevitable Uncertainty . . . 240
3.8.3 Social Organizing: Emerging Activities and
Consequences.......................................... 244
3.8.4 Emergence and Its Consequences........................ 246
3.8.5 Fundamental Difference Between Emerging and
Algorithmic Processes................................. 248
3.9 Morphogenic Conceptual Model of Society...................... 250
3.9.1 The Philosophical Basis.............................. 250
3.9.2 Acknowledging Macro-level and Micro-level Social
Phenomena and the Fallacy of Reductionism............. 252
3.9.3 Social Ontology: Ontological Dualism.................. 255
3.9.4 Morphogenic Social System Model....................... 256
3.10 Organization Theories: A First Orientation . .................. 262
3.10.1 Macro-level and Micro-level Perspectives.............. 262
3.10.2 Organizational Effectiveness: An Elusive Concept. . . . 263
3.10.3 Organization Theories: Four Main Categories........... 264
Contents
xv
3.11 Classical Organization Theories.................................... 265
3.1 LI Scientific Management (Taylor)............................ 265
3.11.2 Principles and Functions of Management (Fayol)........ 267
3.11.3 Elements of Administration (Urwick)....................... 270
3.11.4 Bureaucratic Organization (Weber)......................... 274
3.11.5 Organizing as Evolving Social Relationships (Follett). . . 275
3.11.6 Reflection on Classical Organization Theories . .......... 280
3.12 Neoclassical Organization Theories................................. 283
3.12.1 Industrial Psychology.................................... 283
3.12.2 Human Relations and Human Resources Theories .... 284
3.12.3 Theory X and Theory Y Perspectives on Employees:
Management Styles (McGregor/Likert)...................... 287
3.12.4 Sociotechnical Approach................................... 288
3.12.5 Functions of the Executive (Barnard)...................... 290
3.12.6 Administrative Theory and Bounded Rationality
(Simon).................................................. 292
3.12.7 Reflection on Neoclassical Organization Theories...... 298
3.13 Modem Organization Theories........................................ 300
3.13.1 Contingency Theory of Organizational Arrangements
(Lawrence and Lorsch).................................... 300
3.13.2 Mechanistic Versus Organismic Organizations
(Bums and Stalker)....................................... 302
3.13.3 Quality of Working Life................................... 305
3.13.4 Institutional Theory (Selznick)........................... 306
3.13.5 Organizing as Sensemaking (Weick)......................... 308
3.13.6 Enterprises as Open Systems (Katz and Kahn)............... 313
3.13.7 Enterprises as Viable Systems (Beer)...................... 315
3.13.8 Living Systems Theory (Miller)............................ 322
3.13.9 System Dynamics........................................... 324
3.13.10 Reflection on Modem Organization Theories................. 327
3.14 Postmodern Organization Theories................................... 329
3.14.1 Fundamental Assumptions Questioned........................ 329
3.14.2 Institutionalized Rituals: The Illusion of Control........ 330
3.14.3 Critical Organization Theory.............................. 332
3.14.4 Pluralist Theory.......................................... 335
3.14.5 Reflection on Postmodern Theories......................... 338
3.15 Enterprise Conceptual Model........................................ 339
3.15.1 Different Enterprise Conceptual Models.................... 339
3.15.2 The Morphogenic Enterprise Conceptual System
Model.................................................... 341
3.16 Implications of the Ontological Foundation for Enterprise
Governance and Enterprise Engineering.............................. 343
References............................................................ 349
XVI
Contents
4 Ideological Foundation....................................*......... 355
4.1 Introduction................................................. 355
4.2 Perspectives on Enterprises.................................. 357
4.2.1 Why Do Enterprises Exist? Two Essential
Viewpoints............................................ 357
4.2.2 The Mechanization of the Enterprises.................. 362
4.2.3 The Needed De-mechanization......................... 371
4.3 Employee Involvement: Empirical Considerations................. 372
4.3.1 Employee Involvement and the Mechanized
Enterprise............................................ 372
4.3.2 Productivity.......................................... 373
4.3.3 Quality............................................... 377
4.3.4 Service............................................. 385
4.3.5 Enterprise Learning................................... 388
4.3.6 Innovation.............................. . ......... 396
4.4 Enterprise Change and Strategy Development..................... 398
4.4.1 Essentials of Enterprise Change...................... 398
4.4.2 Phases of Enterprise Change........................... 401
4.4.3 Strategy Development and Social Theories.............. 403
4.4.4 Strategic Desirables: Two Categories.................. 405
4.4.5 The Notion of Strategic Planning...................... 407
4.4.6 Objections Against Strategic Planning................. 408
4.4.7 The Learning Focus: Strategy as Emergence............. 412
4.5 Employee Involvement: Theoretical Considerations............... 418
4.5.1 The Law of Requisite Variety Revisited................ 418
4.5.2 The Enterprise Regulating Mismatch.................... 419
4.5.3 Satisfying the Law of Requisite Variety............... 421
4.5.4 Enterprise Operational Competence and Employee
Involvement........................................... 424
4.5.5 Enterprise Governance Competence and Employee
Involvement........................................... 427
4.5.6 Creating the Enterprise Regulating Match.............. 431
4.5.7 Employee Alignment and Enablement Strategy............ 433
4.6 Components of the Enterprise Conceptual Model.................. 435
4.6.1 Morphogenic Enterprise Conceptual System Model. , . 435
4.6.2 Employee Behavior..................................... 436
4.6.3 Sources of Motivation: Intrinsic or Extrinsic?........ 442
4.6.4 Motivation Theories................................... 447
4.6.5 Enterprise Culture.................................... 457
4.6.6 Management Behavior................................... 460
4.6.7 Enterprise Structures and Systems..................... 468
4.6.8 Coherence and Consistency of the Behavior Context. . . 469
Contents xvii
4.7 Employee-Centric Theory of Organization...................... 470
4.7.1 Philosophical and Ontological Considerations.......... 471
4.7.2 Rejecting the Primary Financial Focus................. 473
4.7.3 Rejecting the Instrumental View on Employees.......... 477
4.7.4 Questioning Industrial Psychology and the Human
Relations Approach.................................... 479
4.7.5 Enterprise Humanization and the Affordance
of Meaningful Work.................................... 480
4.7.6 The Unitarist View: Uniting Employee and Enterprise
Concerns.............................................. 483
4.7.7 Management as Leadership.............................. 485
4.7.8 Examples of Employee-Centric Organizing............... 493
4.7.9 Enterprise Health..................................... 499
4.7.10 The Rise of the Individual and Employee-Centric
Organizing............................................ 501
4.7.11 The Employee-Centric Theory of Organization
Summarized............................................ 505
4.8 The Bleak Nature of Enterprise Reality.......................... 507
4.8.1 Traditional Management Accounting: Relevance Lost. . . 508
4.8.2 Employee Performance Management and Appraisal:
Deadly Disease........................................ 511
4.8.3 The Elusive Promise of a Better Workplace: Betrayal... 519
4.8.4 Fruitless Bureaucratization and Juridicalization...... 522
4.8.5 The Mechanization of IT Deployment.................... 531
4.8.6 The Continuing Crises................................. 538
4.9 Implications of the Ideological Foundation for Enterprise
Design.......................................................... 544
References............................................................ 549
Index
565
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| genre | (DE-588)4123623-3 Lehrbuch gnd-content |
| genre_facet | Lehrbuch |
| id | DE-604.BV044966287 |
| illustrated | Illustrated |
| indexdate | 2024-07-10T08:06:01Z |
| institution | BVB |
| isbn | 9783319721064 3319721062 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-030358780 |
| oclc_num | 1040657173 |
| open_access_boolean | |
| owner | DE-355 DE-BY-UBR |
| owner_facet | DE-355 DE-BY-UBR |
| physical | xix, 574 Seiten Illustrationen, Diagramme 23.5 cm x 15.5 cm |
| publishDate | 2017 |
| publishDateSearch | 2017 |
| publishDateSort | 2017 |
| publisher | Springer |
| record_format | marc |
| series2 | The Enterprise Engineering Series |
| spelling | Hoogervorst, Jan A. P. Verfasser aut Foundations of Enterprise Governance and Enterprise Engineering Presenting the Employee-Centric Theory of Organization Jan A.P. Hoogervorst Cham Springer [2017] xix, 574 Seiten Illustrationen, Diagramme 23.5 cm x 15.5 cm txt rdacontent n rdamedia nc rdacarrier The Enterprise Engineering Series Organisationstheorie (DE-588)4121434-1 gnd rswk-swf Unternehmen (DE-588)4061963-1 gnd rswk-swf Organisationsgestaltung (DE-588)4115462-9 gnd rswk-swf KJQ KJU JPP Enterprise Information Systems Enterprise Computing Enterprise Governance Information Systems Applications IT Compliance Ontologies Organizational Theory Enterprise Engineering (DE-588)4123623-3 Lehrbuch gnd-content Unternehmen (DE-588)4061963-1 s Organisationstheorie (DE-588)4121434-1 s Organisationsgestaltung (DE-588)4115462-9 s DE-604 Erscheint auch als Online-Ausgabe 978-3-319-72107-1 X:MVB text/html http://deposit.dnb.de/cgi-bin/dokserv?id=2227145611f649d2b8a286d94862c497&prov=M&dok_var=1&dok_ext=htm Inhaltstext X:MVB http://www.springer.com/ Digitalisierung UB Regensburg - ADAM Catalogue Enrichment application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=030358780&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Hoogervorst, Jan A. P. Foundations of Enterprise Governance and Enterprise Engineering Presenting the Employee-Centric Theory of Organization Organisationstheorie (DE-588)4121434-1 gnd Unternehmen (DE-588)4061963-1 gnd Organisationsgestaltung (DE-588)4115462-9 gnd |
| subject_GND | (DE-588)4121434-1 (DE-588)4061963-1 (DE-588)4115462-9 (DE-588)4123623-3 |
| title | Foundations of Enterprise Governance and Enterprise Engineering Presenting the Employee-Centric Theory of Organization |
| title_auth | Foundations of Enterprise Governance and Enterprise Engineering Presenting the Employee-Centric Theory of Organization |
| title_exact_search | Foundations of Enterprise Governance and Enterprise Engineering Presenting the Employee-Centric Theory of Organization |
| title_full | Foundations of Enterprise Governance and Enterprise Engineering Presenting the Employee-Centric Theory of Organization Jan A.P. Hoogervorst |
| title_fullStr | Foundations of Enterprise Governance and Enterprise Engineering Presenting the Employee-Centric Theory of Organization Jan A.P. Hoogervorst |
| title_full_unstemmed | Foundations of Enterprise Governance and Enterprise Engineering Presenting the Employee-Centric Theory of Organization Jan A.P. Hoogervorst |
| title_short | Foundations of Enterprise Governance and Enterprise Engineering |
| title_sort | foundations of enterprise governance and enterprise engineering presenting the employee centric theory of organization |
| title_sub | Presenting the Employee-Centric Theory of Organization |
| topic | Organisationstheorie (DE-588)4121434-1 gnd Unternehmen (DE-588)4061963-1 gnd Organisationsgestaltung (DE-588)4115462-9 gnd |
| topic_facet | Organisationstheorie Unternehmen Organisationsgestaltung Lehrbuch |
| url | http://deposit.dnb.de/cgi-bin/dokserv?id=2227145611f649d2b8a286d94862c497&prov=M&dok_var=1&dok_ext=htm http://www.springer.com/ http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=030358780&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
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