EFQM zur Organisationsentwicklung:
Saved in:
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | German |
| Published: |
München
Hanser
[2018]
|
| Edition: | 2. Auflage |
| Series: | Pocket Power
068 |
| Subjects: | |
| Online Access: | Inhaltsverzeichnis Klappentext |
| Physical Description: | 128 Seiten Diagramme 17 cm |
| ISBN: | 9783446455184 |
Staff View
MARC
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Record in the Search Index
| _version_ | 1804178466968436736 |
|---|---|
| adam_text | Inhalt 1 Einleitung ....................................................................... 5 շ Grundlegendes.................................................... 8 2.1 Existenz begründen und sichern........................ 8 2.2 2.3 Hauptsätze des Qualitätsmanagements ........... 11 2.2.1 Produkt-und Dienstleistungsqualität fokussieren 2.2.2 Ganzheitliches Qualitätsmanagement umsetzen 2.2.3 QM-System als Leitsystem implementieren......... 12 13 15 Organisationsentwicklung und QM/EFQM....... 16 2.3.1 Die Rolle des Qualitätsmanagers als Organisationsentwickler........................................ 2.3.2 Organisationsentwicklungsziel Reifegrad entwicklung ............................................................ 2.3.3 Organisationsentwicklungsziele Agilität und Resilienz.......................................................... 2.3.4 Prozesslandschaft.................................................... 2.3.5 Drei Schritte des Organisationsentwicklungs prozesses .................................................................. 2.3.6 Der Organisationsentwicklungsraum.................. 25 28 3 Der EFQM-Excellence-Ansatz........................... 29 3.1 Die Grundkonzepte der Excellence......................... 32 3.2 18 19 21 23 Das EFQM-Excellence-Modell ............................ 33 3.2.1 Die Befähigerkriterien............................................. 3.2.2 Die Ergebniskriterien............................................. 34 39 3.3 Die RADAR-Bewertungsmethodik ......................... 40 3.4 Qualitätspreise auf EFQM-Modellbasis.................. 44
Inhalt 4 Marketing und Kommunikation der Organisationsentwicklung.............................. 46 OE-Marketing...................................................... 47 4.1.1 4.1.2 4.1.3 4.1.4 Marktplatz Unternehmen...................................... Potenzial vermarkten ............................................. Konzept vermarkten............................................... Vermarktung von EFQM, ISO und Co................... 48 50 54 55 OE-Kommunikation............................................. 56 4.2.1 4.2.2 4.2.3 4.2.4 4.2.5 Kommunikationskultur ........................................ Kommunikation planen........................................ Schlüsselbegriffe und Sprache............................... Kommunikationsanlässe und-formate................ Externe Kommunikation........................................ 57 58 59 61 63 5 Organisationsentwicklung in der Praxis....... 64 5.1 Analyse................................................................ 64 5.1.1 Grundlagen der Analyse........................................ 5.1.2 Analysemethoden.................................................... 5.1.3 Die (EFQM-)Selbstbewertung als umfassende Analysemethode...................................................... 5.1.4 Zusammenfassung der Erkenntnisse.................... 66 68 80 94 Konzeption.......................................................... 98 5.2.1 Wissensfelder.......................................................... 5.2.2 Der rollierende Excellence-Fahrplan.................... 98 109 4.1 4.2 5.2 5.3
Umsetzung.......................................................... 113 5.3.1 5.3.2 5.3.3 5.3.4 5.3.5 Literatur OE-Projektmanagement........................................ Entwicklung der Unternehmenskultur................ Experimentelle Organisationsentwicklung.......... Interne Beratung...................................................... Die Zusammenarbeit mit externen Beratern .... 115 120 123 124 127 128
řmat^^M^Werte EFOM Excellencebundeit Methoden zur ganzheitlichen tsmafia^ñrréñ^ und Orgamsationsentwicklung, Er ermöglicht Unternehmen, herausr agende Leistungen zu en eichen. Mit diesem Pocket Power-Band ei tahi en Sie alles Wissens werte iund um den Ւ ЮМ ExreHenre-Aisatz. Gleichzeitig erhalten Sie eine konkrete und praxisnahe Anleitung zut Organisationsntwfckfung. -*■ Mit dem EFQM-Modell exzellent werden Konkrete Umsetzungstipps -» Hinweise auf Erfolgsfaktoren und Stolper steine -» Für Einsteiger und Experten geeignet
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| any_adam_object | 1 |
| author | Sommerhoff, Benedikt 1967- |
| author_GND | (DE-588)1043914811 |
| author_facet | Sommerhoff, Benedikt 1967- |
| author_role | aut |
| author_sort | Sommerhoff, Benedikt 1967- |
| author_variant | b s bs |
| building | Verbundindex |
| bvnumber | BV044907483 |
| classification_rvk | QP 321 QP 340 |
| ctrlnum | (OCoLC)1017032971 (DE-599)BVBBV044907483 |
| dewey-full | 658.4013 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.4013 |
| dewey-search | 658.4013 |
| dewey-sort | 3658.4013 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| edition | 2. Auflage |
| format | Book |
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| id | DE-604.BV044907483 |
| illustrated | Not Illustrated |
| indexdate | 2024-07-10T08:04:26Z |
| institution | BVB |
| isbn | 9783446455184 |
| language | German |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-030301101 |
| oclc_num | 1017032971 |
| open_access_boolean | |
| owner | DE-1102 DE-19 DE-BY-UBM DE-12 DE-210 DE-1049 DE-384 |
| owner_facet | DE-1102 DE-19 DE-BY-UBM DE-12 DE-210 DE-1049 DE-384 |
| physical | 128 Seiten Diagramme 17 cm |
| publishDate | 2018 |
| publishDateSearch | 2018 |
| publishDateSort | 2018 |
| publisher | Hanser |
| record_format | marc |
| series | Pocket Power |
| series2 | Pocket Power |
| spelling | Sommerhoff, Benedikt 1967- Verfasser (DE-588)1043914811 aut EFQM zur Organisationsentwicklung Benedikt Sommerhoff 2. Auflage München Hanser [2018] © 2018 128 Seiten Diagramme 17 cm txt rdacontent n rdamedia nc rdacarrier Pocket Power 068 European Foundation for Quality Management (DE-588)4330695-0 gnd rswk-swf Qualitätsmanagement (DE-588)4219057-5 gnd rswk-swf Organisationsentwicklung (DE-588)4126887-8 gnd rswk-swf EFQM-Modell (DE-588)1033368024 gnd rswk-swf EFQM-Modell (DE-588)1033368024 s DE-604 Qualitätsmanagement (DE-588)4219057-5 s Organisationsentwicklung (DE-588)4126887-8 s European Foundation for Quality Management (DE-588)4330695-0 b 1\p DE-604 Pocket Power 068 (DE-604)BV013588321 68 Digitalisierung UB Augsburg - ADAM Catalogue Enrichment application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=030301101&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis Digitalisierung UB Augsburg - ADAM Catalogue Enrichment application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=030301101&sequence=000003&line_number=0002&func_code=DB_RECORDS&service_type=MEDIA Klappentext 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
| spellingShingle | Sommerhoff, Benedikt 1967- EFQM zur Organisationsentwicklung Pocket Power European Foundation for Quality Management (DE-588)4330695-0 gnd Qualitätsmanagement (DE-588)4219057-5 gnd Organisationsentwicklung (DE-588)4126887-8 gnd EFQM-Modell (DE-588)1033368024 gnd |
| subject_GND | (DE-588)4330695-0 (DE-588)4219057-5 (DE-588)4126887-8 (DE-588)1033368024 |
| title | EFQM zur Organisationsentwicklung |
| title_auth | EFQM zur Organisationsentwicklung |
| title_exact_search | EFQM zur Organisationsentwicklung |
| title_full | EFQM zur Organisationsentwicklung Benedikt Sommerhoff |
| title_fullStr | EFQM zur Organisationsentwicklung Benedikt Sommerhoff |
| title_full_unstemmed | EFQM zur Organisationsentwicklung Benedikt Sommerhoff |
| title_short | EFQM zur Organisationsentwicklung |
| title_sort | efqm zur organisationsentwicklung |
| topic | European Foundation for Quality Management (DE-588)4330695-0 gnd Qualitätsmanagement (DE-588)4219057-5 gnd Organisationsentwicklung (DE-588)4126887-8 gnd EFQM-Modell (DE-588)1033368024 gnd |
| topic_facet | European Foundation for Quality Management Qualitätsmanagement Organisationsentwicklung EFQM-Modell |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=030301101&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=030301101&sequence=000003&line_number=0002&func_code=DB_RECORDS&service_type=MEDIA |
| volume_link | (DE-604)BV013588321 |
| work_keys_str_mv | AT sommerhoffbenedikt efqmzurorganisationsentwicklung |