Socio-informatics: a practice-based perspective on the design and use of IT artifacts
Saved in:
| Other Authors: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Oxford, United Kingdom
Oxford University Press
2018
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| Edition: | First edition |
| Subjects: | |
| Online Access: | Inhaltsverzeichnis Klappentext |
| Physical Description: | xviii, 559 Seiten Illustrationen, Karten, Diagramme |
| ISBN: | 9780198733249 |
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Record in the Search Index
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| adam_text | Contents
List of Contributors xvii
Introduction: Socio-Informatics—Practice Makes Perfect? l
DAVE RANDALL, MARKUS ROHDE, KJELD SCHMIDT,
AND VOLKER WULF
The Structure of the Book 11
Part I Conceptual Foundations 21
1 Grounded Design: A Research Paradigm in Practice-Based
Computing 23
GUNNAR STEVENS, MARKUS ROHDE, MATTHIAS KORN,
AND VOLKER WULF
LÎ Introduction 23
1.2 Design Research: State of the Art 24
1.3 Grounded Design: Foundations and Core Principles 29
1.4 Design Case Studies 31
1.5 Building Concepts by Comparative Analysis 32
1.6 Quality Criteria for Design Case Studies 34
1.7 Sharing Knowledge in the Grounded-Design Paradigm 36
1.8 Building a Portfolio of Design Case Studies 38
1.9 Conclusion 42
2 Practice and Technology: On the Conceptual Foundations
of Practice-Centered Computing 47
KJELD SCHMIDT
2.1 Practice-Centered Computing: The Conceptual Challenge 47
2.2 Conceptual Archeology 54
2.2.1 Technê 55
2.2.2 Praxis 57
2.2.3 The Construction of the Modem Concept of‘ Practice” 67
2.2.4 The Heritage 73
viii | Contents
2*2.5 Practice” in Moral Philosophy 76
2.2.6 Practice In Abstracto” 79
2.3 Conceptual Cartography 83
2.3.1 Practice” 84
2.3.2 Technique” 86
2.4 Conclusion 89
3 “Practice Theory”: A Critique 105
KJELD SCHMIDT
3.1 “No Such a Thing” 105
3.2 And Yet, There Is Method to It 107
3.3 The Generative Scheme of “Practice Theory”: The Case of Bourdieu 110
3.4 The Challenge of Normative Regularity 112
3.4.1 The Problem of Sameness” 115
3.4.2 Mere Regularity versus Normative Regularity 118
3.4.3 The Ghost of “Tacit Knowledge” in Practice Theory” 120
3.4.4 The Expression of a Rule Is Not a Rule 124
3.5 Knowing When To Stop Digging 130
3.6 Collateral Damage: The Concept of “Practice” 132
4 Making Use: Understanding, Studying, and Supporting
Appropriation 139
GUNNAR STEVENS AND VOLKMAR PIPEK
4.1 Introduction 139
4.2 Get Back to Work: A Brief Survey of the Origins 140
4.2.1 Express Yourself: Appropriation and German Idealism 140
4.3 Learning by Doing: Appropriation and Activity Theory 141
4.3.1 Appropriation and de Certeau 145
4.4 Design in Use: Tailoring, End-User Development, and Appropriation 147
4.4.1 Contingencies, Heterogeneity, and Dynamics: Reasons To Make
Software Flexible 149
4.4.2 Making It Easy To Adapt”: Ways of Designing Flexibility 152
4.4.3 Tailorable Artifacts: Increasing the Technical Flexibility 153
4.5 Making It Work: Appropriation as Collaborative Work 156
4.5.1 Dealing with Breakdowns: A Phenomenology of the
Appropriation Situation 1^7
4.5.2 Make It Together: The Collaboration Pattern 158
4.5.3 Infrastructuring: Appropriation and the Emergence of Infrastructure 159
4.6 Studying and Supporting Appropriation 164
4.6.1 Appropriation and Ethnographic Work 164
4.6.2 Appropriation and Design 166
4.7 Concluding Remarks 170
Contents | ix
5 A Bridge Too Far?: Critical Remarks on the Concept of
“Infrastructure” in Computer-Supported Cooperative Work
and Information Systems 177
CHARLOTTE P. LEE AND KJELD SCHMIDT
5.1 “Infrastructural Resources” 179
5.2 “Information Infrastructures” 1.0 182
5.3 “Infrastructural Inversion” 185
5.4 “Information Infrastructures” 2.0 195
5.5 “Cyberinfrastructures” 199
5.6 “Infrastructuring” 203
5.7 Using the Concept of “Infrastructure”: Proceed
with Caution! 206
5.8 Implications and Conclusions 207
Part II Methodological Posltlonlngs 219
6 Investigation and Design 221
DAVE RANDALL
6.1 Introduction 221
6.2 The “Turn to the Social” 223
6.2.1 The Domain 226
6.2.2 Ethnographic Strategies 227
6.3 Design Research 229
6.3.1 Involving Users 229
6.3.2 Theorizing Design Research 231
6.3.3 The Politics of Design 232
6.4 Conclusion 235
7 Critical Reflections on Participation in Design 243
INA WAGNER
7.1 Introduction 243
7.2 Participatory Design: The Political Roots 247
7.3 Participation in What? Unpacking the Concept 251
7.4 Thinking about Power Issues in Participatory Design 256
7.5 New Directions for and Forms of Participation 260
7.5.1 A New Clientele” for Participatory Designers? 260
7.5.2 Extending Participation to Communities 263
7.5.3 Toward Infrastructuring” 266
7.5.4 And What about Work? 269
7.6 Thoughts for the Future of Participatory Design: Open Issues 270
7.7 Concluding Remarks 273
x | Contents
8 Integrated Organization and Technology Development:
A Critical Evaluation 279
MARKUS ROHDE AND VOLKER WULF
8.1 Introduction 279
8.2 The Framework of Integrated OTD 280
8.3 Applying the Framework in Practice 285
8.3.1 OrgTech: Supporting Maintenance Work in a Steel Mill 286
8.3.2 The Iran NGO-CS Project: Development of a Community System
for Iranian NGOs 288
8.4 Discussion 292
8.4.1 Vislnertiae 294
8.4.2 Micropolitics 294
8.4.3 Macropolitics 295
8.5 Conclusion 295
8.5.1 Design-versus-Development Dilemma 295
8.5.2 Asynchronicity 295
8.5.3 Deepness of Intervention 296
8.5.4 Output Guarantee 296
9 Design, Action, and Practice: Three Branches of the Same Tree 303
GILLIAN R. HAYES
9.1 Common Historical and Intellectual Traditions 305
9.2 The Practice of Change 306
9.2.1 Generation of Research Questions and Problem Statements 306
9.2.2 Action and Intervention 308
9.2.3 Evaluation/Analysis 308
9.2.4 Reporting Research Results 310
9.2.5 Ensuring Sustainability of Change 311
9.3 AR Views of Practice 311
9.4 The Evolution of Practice 313
9.5 Conclusion 314
10 PRAXLABS: A Sustainable Framework for User-Centered
Information and Communication Technology Development-
Cultivating Research Experiences from Living Labs in the Home 319
CORINNA OGONOWSKI, TIMO JAKOBI, CLAUDIA MÜLLER,
AND JAN HESS
10.1 Researching the Home 319
10.2 Practice-Based Computing 321
10.2.1 From Participatory Design to Practice-Based Computing 321
10.2.2 The Living-Lab Approach 322
10.2.3 Limitations of “Disposable” Living-Lab Projects 324
10.3 PRAXLABS: Creating Innovative Technologies in Practice 325
Contents | xi
10.4 PRAXLABS Projects: Organizational Framing and Setting 328
10.4.1 SocialMedia; Co-Creating a Cross-Platform Entertainment Concept 328
10.4.2 Energy Monitoring: Designing for Energy Practices in the Long Term 333
10.4.3 The City-Quarter Living Lab: Development of a Neighborhood
Platform for Elderly Tenants 337
10.5 Insights into Developing a Sustainable PRAXLABS Concept 341
10.5.1 Reusing Methodological Best Practices of Living Labs across Projects 342
10.5.2 Limitations of Comparing Case Study Results 349
10.5.3 Reusing Experiences and Concepts across Fields of Application 352
10.6 Conclusion 355
Part III Design Case Studies 361
11 Information and Communication Technology Design in a
Complex Moral Universe: Ethnography-Based Development
of a GPS Monitoring System for Persons Who Wander 363
CLAUDIA MULLER AND LIN WAN
11.1 Introduction 363
11.2 Related Work 365
11.3 Overview of the Context Study 368
11.4 Pre-Study: Findings 370
11.4.1 Understanding the Complexities of Caregiving for Persons with
Dementia in Institutions 370
11.4.2 Understanding the Complexities of Caregiving for Persons with
Dementia at Home 372
11.4.3 Design Implications 374
11.5 Prototype Development 375
11.6 Evaluation: Methodology 377
11.7 Evaluation: Findings 377
11.7.1 The Settings: Two Institutions and a Family 377
11.7.2 Institution A: A Dementia Care Home 378
11.7.3 Institution B: A Hospital Ward 378
11.7.4 A Family Setting 379
11.7.5 Some General Findings across Cases 380
11.8 Discussion 380
11.8.1 Discussion of Design Implications 380
11.8.2 Methodological Reflections 383
11.9 Conclusion 386
12 come_NET: Connecting Computer Clubs with a
Community Platform 391
KONSTANTIN AAL, ANNE WEIBERT, KAI SCHUBERT,
MARY-ANN SPRENGER, AND THOMAS VON REKOWSKI
12.1 Introduction 391
xii | Contents
12.2 Background 392
12.2.1 come_IN Computer Clubs 392
12.2.2 Sharing Tools 393
12.2.3 Children as Technology Users/Design Partners 393
12.3 Case Study: come__IN Computer Clubs 394
12.3.1 Research Setting 394
12.3.2 Method 397
12.4 The Empirical Pre-Study for come_NET: Identifying Recurring
Challenges in Computer Club Work 398
12.5 The Participatory Design of come__NET 401
12.5.1 The Development Process for come_NET 403
12.5.2 Design of the Communication Function 404
12.5.3 Design of the Artifact-Sharing Function 404
12.5.4 Design of the Networking Function 407
12.5.5 Design of the Privacy Settings 408
12.5.6 Design of the Gamification Function 409
12.6 The Appropriation of come_NET 410
12.6.1 The Use of come_NET in the Club Sessions 410
12.6.2 The Appropriation of the Artifact-Sharing Function 412
12.6.3 The Appropriation of the Communication Function 412
12.6.4 The Appropriation of the Networking Function 413
12.6.5 The Appropriation of the Privacy Settings 413
12.6.6 The Appropriation of the Gamification Function 414
12.7 Discussion 414
12.7.1 Social Setting 414
12.7.2 Interacting with Given IT Infrastructures 415
12.7.3 Gamification 415
12.8 Conclusion 416
13 Enabling Users of Enterprise Systems to Mash Up
Resources and Develop Widgets 421
MICHAEL SPAHN, JULIAN DAX, FAHRI YETIM, AND VOLKMAR PIPEK
13.1 Introduction 421
13.2 Background 423
13.2.1 Resource Integration Tools 423
13.2.2 Resource Transformation Tools 424
13.2.3 Widget Orchestration Tools 424
13.2.4 Research Gaps 425
13.3 Empirical Investigations in Practice 425
13.3.1 Exploration of Users Problems and Needs in Practice 425
13.3.2 Observing the Users Design 427
13.4 Design and Development of the Widget Composition Platform 428
13.4.1 Motivation and Preliminary Remarks 428
13.4.2 Conceptual Layers 429
Contents | xiii
13.4.3 Architectural Components 431
13.4.4 The WCP User Interface 432
13.5 The Appropriation Study 435
13.5.1 Goals and Methods 435
13.5.2 Evaluation through Use Cases
in Practice 435
13.6 Conclusion 440
14 A Fitting Solution 445
KAORI KASHIMURA, TAKAFUMI KAWASAKI JR., NOZOMI IKEYA,
AND DAVE RANDALL
14.1 Introduction 445
14.2 Method 446
14.3 Background: Plant Construction and
Maintenance 447
14.4 The Setting(s) 449
14.5 The Construction Site 449
14.6 The Pipe-Manufacturing Subcontractor 450
14.7 The Storage Site 451
14.8 Conclusion 454
15 Toward Transferability in Grounded Design: Comparing
Two Design Case Studies in Firefighting 459
MATTHIAS BETZ AND VOLKER WULF
15.1 Introduction 459
15.1.1 Grounded Design, and Design Case Studies 460
15.1.2 The Transferability of Design Case Studies 462
15.2 Design Case Studies in the Domain of Firefighting 464
15.2.1 The Landmarke Project: Navigation and Orientation Support
for Firefighters 464
15.2.2 The Koordinator Project: Coordination and Communication
Support for Firefighters 468
15.2.3 Building and Extending the Knowledge Base 470
15.3 Comparative Analysis: Results and Findings 471
15.3.1 Autonomy and Monitoring 472
15.3.2 Anticipation and Unpredictability 473
15.3.3 Standardization and Expressiveness 475
15.3.4 Complementation and Substitution 476
15.3.5 Addressability and Awareness 478
15.3.6 Communicative Effort and Risk 479
15.4 Discussion 481
15.4.1 Historicity in Lines of Research 481
15.4.2 Accumulation of Knowledge 482
15.4.3 Personal (Dis-)Continuity 482
xiv ) Contents
15.4.4 Architectural Heritage 482
15.4.5 Barriers of Appropriation 484
15.5 Conclusion 484
Part IV Meta-Research 489
16 Research into Design-Research Practices: Supporting
an Agenda toward Self-Reflectivity and Transferability 491
DAVE RANDALL, TOBIAS DYRKS, BERNHARD NETT, VOLKMAR PIPER,
LEONARDO RAMIREZ, GUNNAR STEVENS, INA WAGNER,
AND VOLKER WULF
16.1 Introduction 491
16.2 The State of the Art 494
16.2.1 New Forms of Research Collaboration 494
16.2.2 Why “Meta-Research” into “Practice-Based Computing”? 496
16.2.3 The Notion of “Reflective Practice 497
16.2.4 Doing Ethnography on Projects: The Approach 49 9
16.3 Ethnographies of Design Case Studies and Projects 502
16.4 Critical Moments: Understanding Collaborative Exchanges
within an IT Design Project 503
16.4.1 Dialogs and Discussions 504
16.4.2 Leading and Facilitating Discussions 507
16.4.3 The Role of Emerging Expectations in the Dialog Process 508
16.4.4 The Role of Anticipation and Speculation in Dialogs 509
16.4.5 How Suggestions Emerged in Dialogs 511
16.4.6 Supporting Arguments in Dialogs 513
16.4.7 Discussion 515
16.5 Historically Grown: Understanding the Design Practices of an
IT Research Group 518
16.5.1 WiNeMe: A Practice-Based Group oF Design Researchers 519
16.5.2 Project Acquisition and Project Work 521
16.5.3 Acquiring a Research Project 521
16.5.4 Writing a Proposal Document 522
16.5.5 Project Work 524
16.5.6 Knowledge Creation and Publishing 525
16.5.7 Publications as a Part of the Dissertation Process 526
16.5.8 Publication Policy of the Project Holder/Funding Agency 526
16.5.9 IT Media Use in WiNeMe 527
16.5.10 Emotional Tensions in Practice-Oriented Work 527
16.5.11 A Comparative Perspective toward Other EUSSET Groups 53 0
16.5.12 Discussion 530
16.6 Conclusion 532
Contents | xv
Epilogue: Socio-Informatics: intertwining Analytical and
Design-Oriented Research into Social Practices 541
VOLKMAR PIPEK, DAVE RANDALL, AND VOLKER WULF
Socio-Informatics: Establishing a Research Discourse for
Practice-Based Computing 545
Technological Challenges 545
Methodological Challenges 546
Epistemological Positioning 547
Index 551
This book explores a practice-based
approach to the theoretical, conceptual,
and methodological foundations of
human-centered computing.
It critically examines the notion of practice”
and argues for an understanding of the concept that
emanates from engagement with design problems rather
than simply from the philosophy of the social sciences.
The contributors, in their various ways, alt subscribe to a systematic account of how practice-
oriented studies can inform the design of IT artifacts. Developing a grounded design
framework, the book pursues a long-term view of the design process, arguing for user
engagement from the very earliest stages of design, including methods for understanding
user practices to inform initial designs up to and including processes of appropriation as IT
artifacts are embedded in contexts of use. Grounded Design also deals with the vexed problem
of appropriate generalization in design studies and the kinds of cross-comparison that can
usefully be done.
The book contains a number of case studies
that exemplify these themes, some of which are
rooted in the use of technology in organizational
contexts, while others deal with
design in contexts such as care
of the elderly, firefighting, and
multicultural education.
|
| any_adam_object | 1 |
| author2 | Wulf, Volker 1962- |
| author2_role | edt |
| author2_variant | v w vw |
| author_GND | (DE-588)1012210928 |
| author_facet | Wulf, Volker 1962- |
| building | Verbundindex |
| bvnumber | BV044763922 |
| classification_rvk | MR 2200 ST 252 |
| ctrlnum | (OCoLC)1030913607 (DE-599)BVBBV044763922 |
| discipline | Informatik Soziologie |
| edition | First edition |
| format | Book |
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| genre | (DE-588)4143413-4 Aufsatzsammlung gnd-content |
| genre_facet | Aufsatzsammlung |
| id | DE-604.BV044763922 |
| illustrated | Illustrated |
| indexdate | 2024-07-10T08:01:33Z |
| institution | BVB |
| isbn | 9780198733249 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-030159268 |
| oclc_num | 1030913607 |
| open_access_boolean | |
| owner | DE-355 DE-BY-UBR DE-739 DE-706 DE-188 DE-12 DE-29T DE-573 |
| owner_facet | DE-355 DE-BY-UBR DE-739 DE-706 DE-188 DE-12 DE-29T DE-573 |
| physical | xviii, 559 Seiten Illustrationen, Karten, Diagramme |
| publishDate | 2018 |
| publishDateSearch | 2018 |
| publishDateSort | 2018 |
| publisher | Oxford University Press |
| record_format | marc |
| spelling | Socio-informatics a practice-based perspective on the design and use of IT artifacts edited by Volker Wulf [und 5 andere] First edition Oxford, United Kingdom Oxford University Press 2018 xviii, 559 Seiten Illustrationen, Karten, Diagramme txt rdacontent n rdamedia nc rdacarrier Mensch-Maschine-Kommunikation (DE-588)4125909-9 gnd rswk-swf Design (DE-588)4011510-0 gnd rswk-swf Artefakt (DE-588)4143114-5 gnd rswk-swf Informatik (DE-588)4026894-9 gnd rswk-swf (DE-588)4143413-4 Aufsatzsammlung gnd-content Informatik (DE-588)4026894-9 s Mensch-Maschine-Kommunikation (DE-588)4125909-9 s Artefakt (DE-588)4143114-5 s Design (DE-588)4011510-0 s DE-604 Wulf, Volker 1962- (DE-588)1012210928 edt Digitalisierung UB Regensburg - ADAM Catalogue Enrichment application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=030159268&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis Digitalisierung UB Regensburg - ADAM Catalogue Enrichment application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=030159268&sequence=000002&line_number=0002&func_code=DB_RECORDS&service_type=MEDIA Klappentext |
| spellingShingle | Socio-informatics a practice-based perspective on the design and use of IT artifacts Mensch-Maschine-Kommunikation (DE-588)4125909-9 gnd Design (DE-588)4011510-0 gnd Artefakt (DE-588)4143114-5 gnd Informatik (DE-588)4026894-9 gnd |
| subject_GND | (DE-588)4125909-9 (DE-588)4011510-0 (DE-588)4143114-5 (DE-588)4026894-9 (DE-588)4143413-4 |
| title | Socio-informatics a practice-based perspective on the design and use of IT artifacts |
| title_auth | Socio-informatics a practice-based perspective on the design and use of IT artifacts |
| title_exact_search | Socio-informatics a practice-based perspective on the design and use of IT artifacts |
| title_full | Socio-informatics a practice-based perspective on the design and use of IT artifacts edited by Volker Wulf [und 5 andere] |
| title_fullStr | Socio-informatics a practice-based perspective on the design and use of IT artifacts edited by Volker Wulf [und 5 andere] |
| title_full_unstemmed | Socio-informatics a practice-based perspective on the design and use of IT artifacts edited by Volker Wulf [und 5 andere] |
| title_short | Socio-informatics |
| title_sort | socio informatics a practice based perspective on the design and use of it artifacts |
| title_sub | a practice-based perspective on the design and use of IT artifacts |
| topic | Mensch-Maschine-Kommunikation (DE-588)4125909-9 gnd Design (DE-588)4011510-0 gnd Artefakt (DE-588)4143114-5 gnd Informatik (DE-588)4026894-9 gnd |
| topic_facet | Mensch-Maschine-Kommunikation Design Artefakt Informatik Aufsatzsammlung |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=030159268&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=030159268&sequence=000002&line_number=0002&func_code=DB_RECORDS&service_type=MEDIA |
| work_keys_str_mv | AT wulfvolker socioinformaticsapracticebasedperspectiveonthedesignanduseofitartifacts |